Garnet Multivendor Marketplace for Shopify

Garnet Multivendor Marketplace

Garnet Integrated Seller Center for Marketplaces

Developer

Rating

4.9

feedback

26

Reviews

chart

#17,842

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    27%
  • Less than a year
    42%
  • More than a year
    12%

Reviews Summary

Garnet is highly praised by ecommerce merchants for its exceptional customer service, user-friendly interface, and continuous improvement of features. The app has been described as a game-changer for creating multi-vendor marketplaces, with users appreciating the support provided by Francois and the team. Positive aspects highlighted in the reviews include quick response times, willingness to customize solutions, and the ease of setting up and navigating the app. Merchants have noted significant improvements in team efficiencies, vendor satisfaction, and overall marketplace functionality after switching to Garnet. However, some users mentioned that pricing could be a bit high and suggested offering more tiered options based on specific needs.

Highlights

Exceptional customer service and support
User-friendly interface and ease of setup
Continuous improvement of features
High pricing with suggestions for tiered options
Positive impact on team efficiencies and vendor satisfaction

Rating Breakdown

  • 5
    92% (24 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (26)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 27, 2025

I’ve been using Garnet for over 2 years right now and need to say Francois and the team is great! I was using a different marketplace app before but whenever I had issues or something didn’t work they we not flexible at all or just said that something is not possible. With Garnet that was different. Francois helped me and thought with me from the start. Whenever I was missing a feature or needed something implemented in a different way he thought with me and helped me find a solution. It’s just great, now all my vocalists (vendors) have a great dashboard where they can upload their products and have a nice overview with their sales. And I have a great overview of the full marketplace.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Amazing - Francois and the team have been exceptional and really helped our marketplace grow into what it is today. When we launched, there was nothing like this app available so transforming a standard e-commerce store into a 2 sided marketplace was extremely challenging. Through this app we were able to build a scalable marketplace with all the functionality you can expect from any leading c2c marketplace

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

We're working to set up a vertical marketplace and the team at Garnet has been extremely helpful and supportive. We are looking for a clean and easy app for our customers, and this app has what is needed to support our use case!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Garnet has been an absolute game changer for us as a Marketplace. The tech is clean and the team is exceptional. We shifted from MVM in June and our team efficiencies have improved by 40% as there are such few issues and anything that pops up is dealt with swiftly by the Garnet team. We have completed a few custom projects with Garnet which have been an absolute success giving us additional features we want. The price is fair and the work is super high quality. Highly recommend this platform and excited for what Garnet have in the pipeline for future functionality.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Amazing customer service!! I had questions about customizing fields for my store, I received a call right away and changes were made within days. I wish I could give them 10 stars!!!

Using app

About 21 hours

Total reviews

13

Average rating

4.7

All reviews

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