MutualDropshipping
Sourcing & Fulfillment For All Your Dropshipping Needs
Rating
4.4
feedback
57
chart
#1,858
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
Mutual Dropshipping is highly praised by ecommerce merchants for its seamless integration with Shopify, high-quality products, and excellent customer service. Users appreciate the variety of products available and the ease of customization to fit their store's niche. The quick response and helpfulness of the customer service team, especially agents like Mohammed, Betty, and Shirly, are highlighted as major strengths of the app. Additionally, the efficient shipping times and reliable order fulfillment contribute to positive experiences with Mutual Dropshipping. On the downside, there are a few negative reviews mentioning instances of unprofessional behavior and dissatisfaction with the service provided by specific individuals within the company, which have led to disappointment and concerns about discrimination.
Highlights
Rating Breakdown
All reviews
Dec. 9, 2024
I definitely do not recommend it! Shipping times are very long and dozens of products are lost in cargo. They don't even give refunds! stay away..
Oct. 3, 2024
I’ve been using Mutual Dropshipping for a few months now, and I have to say, it’s been a complete game-changer for my store! The integration with Shopify is seamless, and the app makes it incredibly easy to find high-quality products. What I love most is the variety of products available and how easy it is to customize them to fit my store’s niche. The best part? Their customer service is top-notch! Whenever I’ve had a question or needed support, the Mutual Dropshipping team has been quick to respond and super helpful. Shipping times have been excellent too, which is crucial for keeping my customers happy, especially during busy seasons. If you’re a Shopify store owner looking for a reliable dropshipping solution, I highly recommend Mutual Dropshipping. It has saved me so much time and helped me grow my business without the usual headaches that come with sourcing and fulfillment. Definitely worth the investment!
Sept. 12, 2024
I would like to express my dissatisfaction with the service provided by your company. Your website states that you work with all countries, but unfortunately, when I contacted Ahmed, the owner, he refused to work with me without providing any valid reason. His behavior was rude and unprofessional. It appears that he discriminates between people and religions, which is unacceptable. I am deeply disappointed and hope that others will think twice before engaging with your company.
Using app
7 days
Total reviews
2
Average rating
3.0
Dec. 8, 2023
I've been using the dropshipping app for a considerable amount of time and have had nothing but excellent experiences. This app not only met my expectations but exceeded them, thanks in large part to the exceptional support provided by Mohammed. The best support. Thank you for everything brother.
Dec. 5, 2023
Before I started working with Mutual Dropshiping, I tried to use competing services from CJ and DSers. In both cases, I had a problem with the product and order fulfillment. Client service was not helpful at all. So I turned to Mutual Dropshipping and it was the best decision. The client service is fabulous. My agent Mohammed took the initiative and solved all my problems. He is very friendly, helpful and always on call. I like his personal touch and support from the company. I look forward to working with Mutual Dropshipping and I believe it will be a long term benefit for both parties.
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