Love Ever After Gifts ❤ review for My Easy Monogram

March 2, 2023

I hate leaving negative reviews, but this is the worst POD company I have dealt with. Impossible to communicate with customer service, you have to wait most of the time 24 hrs. for a response. I had an issue with a client that placed an order 02/07 for a gift for her husband. Still today 03/02 and the client hasn’t received the package and probably will not. On top of the order being late, now they say the post office didn’t scan the label so we don’t know if the order will arrive on time. Customer wants a refund and this company cannot process the refund because they have to wait 14 days to file a claim with the post office. I mean it looks like we are dealing with Chinese products. This is worse than Alibaba and Aliexpress together