meetmetal review for My Easy Monogram

May 15, 2023

I want to warn people to stay far away from My Easy Monogram. As others have said they are not fulfilling orders and if you have to refund your customers it's HELL trying to get your money back from these people. I had to refund one customer and on May 8th Brad said they would refund me what I paid to My Easy Monogram for this order, HE SAID, "first thing in the morning." It's been 7+ days and I haven't heard from them since about this and yes, I've sent them other messages. In the 2 weeks I've been selling their products I've sent them a total of 6 orders to be fulfilled (half of those orders are already late: past the 7-10 business days of processing time to ship, that they gave to me directly) and of course now I'm facing the realization that I will probably have to end up refunding all of these customers (since MEM are not fulfilling orders)...Then I will be involved in the fight of dealing with their lies of THEN trying to get the money back I paid them for these orders. Shopify should really remove them from this app store, at this point it's like Shopify is legally giving them a platform to steal money from people.