CreditsYard — Store Credit
Store credit digital wallet for returns, exchanges & cashback
Rating
4.9
feedback
19
chart
#2,371
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
11%
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Less than a month
42%
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Less than a year
32%
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More than a year
5%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its functionality and customer service. Users appreciate the ease of use, customization options, and quick response from the support team, especially mentioning Mostafa for his exceptional assistance. The app is highly recommended for its ability to handle store credits, refunds, and cashback efficiently. However, there were a few isolated incidents of technical issues and server outages that affected some users' experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 10, 2024
Absolutely amazing app & customer service. At Visual FX Pro (visualfxpro.com) we can really only recommend this app! The staff was able to customise some of the functionalities of the app for our needs and they did it so quickly! We want to mention Mostafa and give our very sincere appreciation.
Oct. 18, 2023
My very first review on Shopify - CreditsYard is by far the greatest and most helpful apps! If you are looking for a prepaid system to boost cash flows, or any payment method other than membership and subscription, this apps is by far the best thing I tried. Most important of all, the customer support is awesome! Thanks to Mostafa, all my problems were solved immediately and is definitely more helpful than any other apps support which never answers me directly and is a waste of time. So go ahead if you are still wondering, this definitely worths the price!
Sept. 26, 2023
This app is very well done. We had a specific use case, and after reaching out to support, within 1 day they were able to make adjustments and have us up and running exactly how we needed to be. Very well done!
June 9, 2023
We're using CreditsYard as our rewards program. We wanted rewards that work like store cash instead of the usual "redeem by converting points into coupon codes/discounts" workflow which we believe is annoying and complicated. CreditsYard store credits can be "spent" like money in the cart in two clicks but remain available in the customer's balance until the order is actually placed. This way, if the customer decides to do more shopping before placing the order, the credits remain available and funjible instead of locked away in a fix-amount coupon/discount because previously converted. I can't say enough about this team. They have provided the most competent and responsive customer service I've ever seen. Questions answered, issues fixed, customizations done almost in real time - Amazing! Mostafa is very helpful and patient. We had lots of questions and needed some customization work to use CreditsYard with our wholesale app/customers (which others told us is not possible), then later had to redo because of theme updates but Mostafa took it in stride and fixed us up in no time! Thank you!
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