CreditsYard — Store Credit for Shopify

CreditsYard — Store Credit

Store credit digital wallet for returns, exchanges & cashback

Rating

4.1

feedback

25

Reviews

chart

#2,933

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    32%
  • Less than a year
    28%
  • More than a year
    28%

Reviews Summary

The app has received overwhelmingly positive reviews for its ease of use, customer support, and effectiveness in managing store credits and cashback features. Users appreciate the intuitive design, quick setup, and responsive support provided by the team. The app is praised for simplifying store credit management, boosting loyalty, and increasing sales for merchants. However, there are a few negative reviews mentioning issues with store credit issuance and lack of timely support. Overall, the app seems to be highly recommended by users for its functionality and customer service excellence.

Highlights

Ease of use, customer support, effectiveness in managing store credits and cashback features
Quick setup, intuitive design, responsive support
Simplifying store credit management, boosting loyalty, increasing sales
Issues with store credit issuance, lack of timely support
Highly recommended for functionality and customer service excellence

Rating Breakdown

  • 5
    88% (22 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 3, 2025

This app has been a fantastic addition to our Shopify store, simplifying store credit management and offering easy-to-use cashback features that boost loyalty. Setup was effortless, and the intuitive design, paired with responsive support, makes it a must-have for driving repeat purchases.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

This app is fantastic! Support quickly tailored it to our needs, getting us set up in just one day. We replaced our rewards program with this for cashback and store credits. The interface is easy for both admins and customers.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 28, 2024

It was issuing store credits when it was not supposed to. we had to uninstall it.

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hi Grace, Thank you for sharing your feedback. I’m sorry to hear about the issue you experienced with our app and any inconvenience it may have caused. After reviewing your account settings, we noticed that the "Issue automatic store credit for refunds" option was enabled. This feature, which is disabled by default, automatically applies store credit when refunds are processed. It is optional and can be easily turned off in the app’s settings. We want to make things right for you. I've sent you an email to offer additional assistance. You can reach me at [email protected] anytime. Thanks, Mostafa

5 / 5 Share

Oct. 16, 2024

AMAZING! I have increased Sales by 40% from this APP this is the best App I have ever installed! Feel free to contact me...The customer service is also 5 STARS! easy to use ... LOVE LOVE LOVE !

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Very user-friendly app, and the technical support is very fast.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

All reviews

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