CreditsYard — Store Credit
Store credit digital wallet for returns, exchanges & cashback
Rating
4.0
feedback
22
chart
#6,633
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
36%
-
Less than a year
36%
-
More than a year
18%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the convenience and functionality of the app, especially in terms of managing store credits and rewards. The customer support provided by the app developers, particularly by a person named Mostafa, is highly praised for being responsive and helpful. Users also highlight the ease of use and the quick response time of the support team in resolving issues. However, there are also negative reviews mentioning issues with billing, changes in functionality after Shopify updates, and instances where the app issued store credits incorrectly, leading to the need for uninstallation. Some users found the app to be too complicated to use at the point of sale and expressed frustration with certain features not working as expected.
Highlights
Review RSS Feed
All reviews
Dec. 28, 2025
My first Shopify review, and CreditsYard truly stands out. It’s an excellent solution for improving cash flow, and this apps is by far the best thing I tried. The support is outstanding. They resolved all my issues quickly and clearly. Absolutely worth the price.
Dec. 27, 2025
We uninstalled this app and stopped using it while the store was inactive, yet were still charged across multiple billing cycles. We flagged this issue starting in November and contacted support multiple times. Responses have been unclear or nonexistent, and the refund has not been processed. Shopify Support has confirmed that the developer must initiate the refund via their Partner Dashboard. We are still waiting for that to happen.
Sept. 23, 2025
We have been using this app for over a year, moving from a loyalty app that used points and was much more expensive. Since the move there has been more use of rewards and their tech support is very responsive. It's really easy for customers who have accounts to spend their store credit.
March 29, 2025
Ive only been using it for a few months but shopify apparently made some changes and now it doesn't work the way it used to and it's too complicated to use at POS and it's too hard to look up the order # which seems to be a different# on the receipt than in the computer and most of the time, it says order# not found. So I've had to manually go in when the customer is standing in front of me and calculate the return and enter it as an adjusted store credit and then redeem it at POS. Such a nightmare because then I have to go into inventory and adjust it for the return. I'm currently looking for a new store credit app to use.
March 24, 2025
This is truly a great API. Being able to directly adjust Shopify Credit is very convenient. The support is also smooth and very helpful. I think it would be great to have ranking and automatic tagging based on the customer's total purchase amount. However, since this can be done using Flow or other automation tools, it's not an issue. (But, it would be really nice to have!)
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