CreditsYard — Store Credit
CreditsYard is a highly praised app by ecommerce merchants for its convenience in managing store credits and rewards. The positive aspects highlighted in the reviews include the responsive tech support, ease of use for customers to spend store credit, smooth integration with Shopify POS, and the ability to adjust store credit directly. Customers also appreciate the quick and helpful customer service provided by the app developers. However, there are some negative aspects mentioned, such as issues with the app not working as expected after Shopify updates, complexities at the point of sale, and occasional server outages affecting sales. Overall, CreditsYard is commended for its functionality, user-friendliness, and efficient customer support.
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We have been using this app for over a year, moving from a loyalty app that used points and was much more expensive. Since the move there has been more use of rewards and their tech support is very responsive. It's really easy for customers who have accounts to spend their store credit.
Ive only been using it for a few months but shopify apparently made some changes and now it doesn't work the way it used to and it's too complicated to use at POS and it's too hard to look up the order # which seems to be a different# on the receipt than in the computer and most of the time, it says order# not found. So I've had to manually go in when the customer is standing in front of me and calculate the return and enter it as an adjusted store credit and then redeem it at POS. Such a nightmare because then I have to go into inventory and adjust it for the return. I'm currently looking for a new store credit app to use.
This is truly a great API. Being able to directly adjust Shopify Credit is very convenient. The support is also smooth and very helpful. I think it would be great to have ranking and automatic tagging based on the customer's total purchase amount. However, since this can be done using Flow or other automation tools, it's not an issue. (But, it would be really nice to have!)
Crazy, although it does not have a free version, yesterday I started the 7-day trial, but it is definitely worth every coin invested, so far the best rewards app I have used, since it has integration with Shopify POS and my salespeople will be able to sell as always from their cell phones without problems and without having to run to the desktop.
Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend!
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