CreditsYard — Store Credit
The reviews are overwhelmingly positive about the app’s core purpose: managing store credit and rewards in Shopify. Many merchants say it is easier to use than competing loyalty or gift card systems, especially for customers who can spend store credit quickly and for staff who need to issue, adjust, or redeem credit at POS. Reviewers also repeatedly praise the support team, often naming fast responses, helpful troubleshooting, and even customizations tailored to specific workflows. Several merchants mention that the app has helped improve sales, simplified cash-back or refund handling, and works well for B2B or wholesale use cases. The main negatives are around reliability and operational friction. A few reviewers report bugs or outages, including server downtime, store credits being issued incorrectly, and Shopify changes causing the app to work poorly or become difficult to use at POS. Some users also find order lookup confusing because receipt numbers and system order numbers do not match, leading to manual workarounds and inventory adjustments. A small number of reviews mention the lack of a free plan, though even those reviewers still felt the app was worth the cost overall.
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We have been using this app for over a year, moving from a loyalty app that used points and was much more expensive. Since the move there has been more use of rewards and their tech support is very responsive. It's really easy for customers who have accounts to spend their store credit.
Ive only been using it for a few months but shopify apparently made some changes and now it doesn't work the way it used to and it's too complicated to use at POS and it's too hard to look up the order # which seems to be a different# on the receipt than in the computer and most of the time, it says order# not found. So I've had to manually go in when the customer is standing in front of me and calculate the return and enter it as an adjusted store credit and then redeem it at POS. Such a nightmare because then I have to go into inventory and adjust it for the return. I'm currently looking for a new store credit app to use.
This is truly a great API. Being able to directly adjust Shopify Credit is very convenient. The support is also smooth and very helpful. I think it would be great to have ranking and automatic tagging based on the customer's total purchase amount. However, since this can be done using Flow or other automation tools, it's not an issue. (But, it would be really nice to have!)
Crazy, although it does not have a free version, yesterday I started the 7-day trial, but it is definitely worth every coin invested, so far the best rewards app I have used, since it has integration with Shopify POS and my salespeople will be able to sell as always from their cell phones without problems and without having to run to the desktop.
Works perfectly for our needs. Mostafa answered my questions in detail. Highly recommend!
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