MyDepot ‑ US Dropshipping
Furniture and outdoor products from manufacturers
Rating
1.3
feedback
3
chart
#16,142
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
67%
-
Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app highlight several issues faced by ecommerce merchants. Customers have reported receiving orders with missing parts or in used condition, leading to a loss of trust and the need to rebuild relationships with clients. Additionally, there are complaints about the lack of customer service and communication channels, such as fake phone numbers, unanswered emails, and no chat function. Despite positive aspects like fantastic products and prices, users find it challenging to import products to their store and connect the app with Shopify effectively. The platform's usability is questioned, with difficulties in conducting final trials related to shipping times, delivery service, and refund management.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 16, 2024
This has been the worst dropshipping app I’ve used so far. Most of the orders arrived to my customers with missing parts or in used condition. It’s cost me a lot to rebuild trust with my clients, and I’ll be removing all items from my store as a result.
May 12, 2023
They have a nice site, works fine to add products to Shopify, but when we got an order there is no way to see it in their side and what makes this worse is The phone number posted is fake The emails do not get answered The Help Center form does not get answered. No Chat function.. They claim to have warehouses in the USA but NO customer service or a way to contact them. Whats the use pushing their products just to find out they cannot be shipped out. Is anyone in the US using them? I would like to connect and learn?
Thank you for you review. we are working on to fixing the issue ASAP. We will keep you informed when there are updates.
Jan. 1, 2023
Products and prices are fantastic. All of which is useless if i cannot get the products on to my store. i dont see how its been so difficult. i even hired someone on fivver to revise and professionalize my website and they were able to do everything except explain why importing these products has been an issue. i would 5ive star this if i can figure it out. if i cannot. i will change my rating to 1 because its not a usable platform, and doesn't connect to shopify like it should. also i couldn't do the final trials involving shipping times and delivery service. never mind refund management.
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