MyDepot ‑ US Dropshipping
Furniture and outdoor products from manufacturers
Rating
1.6
feedback
6
chart
#10,966
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App, MyDepot, are mixed with both positive and negative feedback. On the positive side, users appreciate the variety of products available, the ease of use of the app, and the quality of the manufacturers associated with MyDepot. Customers have mentioned successful product variants and satisfaction with the service for their home and furniture Shopify stores. However, on the negative side, there are complaints about missing parts in orders, used condition of products, stock synchronization issues, and difficulties in contacting customer service. Some users have faced challenges in importing products to their store and have expressed frustration with the lack of support and communication from the app developers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 16, 2024
This has been the worst dropshipping app I’ve used so far. Most of the orders arrived to my customers with missing parts or in used condition. It’s cost me a lot to rebuild trust with my clients, and I’ll be removing all items from my store as a result.
Aug. 3, 2024
Terrible app to use. Stock doesn't sync up correctly and then you can't even uninstall it
May 12, 2023
They have a nice site, works fine to add products to Shopify, but when we got an order there is no way to see it in their side and what makes this worse is The phone number posted is fake The emails do not get answered The Help Center form does not get answered. No Chat function.. They claim to have warehouses in the USA but NO customer service or a way to contact them. Whats the use pushing their products just to find out they cannot be shipped out. Is anyone in the US using them? I would like to connect and learn?
Thank you for you review. we are working on to fixing the issue ASAP. We will keep you informed when there are updates.
Jan. 1, 2023
Products and prices are fantastic. All of which is useless if i cannot get the products on to my store. i dont see how its been so difficult. i even hired someone on fivver to revise and professionalize my website and they were able to do everything except explain why importing these products has been an issue. i would 5ive star this if i can figure it out. if i cannot. i will change my rating to 1 because its not a usable platform, and doesn't connect to shopify like it should. also i couldn't do the final trials involving shipping times and delivery service. never mind refund management.
Feb. 18, 2022
I have been using MyDepot now for 3 months and I am very satisfied with the service. For my home and furniture Shopify Store I have tested over 20 products from the MyDepot marketplace and 4 are now permanent products in my store catalog. The in-built APP is easy to use and simple even for customer returns. The quality of the manufacturers I work with from MyDepot are excellent and the product variants for the pillow collections I sell in my store have been very successful and well-received by my customers. I hope to scale my business further without the worry of inventory and test more products.
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