Nabu: Meta & Facebook Pixel
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick responses, helpful guidance, and patience of the support staff, especially individuals like Iram, Priya, Ashwitha, and Shagufta. Users appreciated the ease of setting up the app and the effectiveness of the tracking features, particularly with Meta Pixel and Conversions API. The support team was commended for resolving issues promptly and ensuring that the app worked smoothly for the merchants. However, there were a few negative reviews mentioning difficulties with tracking events and dissatisfaction with the support received.
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Responsive and helpful support. After a store domain change, we had questions about deduplication between browser and server events. The team joined a call, reviewed our Meta setup and confirmed with technical details that purchases were correctly sent and deduplicated. Clear answers within 24 hours
Excellent app and even better support! We had a duplicate Purchase event issue, and the Nabu team patiently worked with us until it was fully resolved. Pixel and Conversions API tracking now work accurately. Highly recommended for any Shopify store running Meta ads.
Great and fast customer support
Great customer support! I ran into an issue when connecting my catalogue to Meta, and the team was quick to respond and help me resolve it. Everything is now working perfectly. I really appreciate their help and would happily recommend them to anyone!
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