All reviews

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 100% (5)
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5 / 5 Share

Jan. 22, 2026

Best app for standardizing titles and descriptions of products, collections, and even images. I can do many mass SEO optimizations just by configuring templates, saving me a lot of work time.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Easy to use, quick response from de team and good for bulk actions regarding catalog/product descriptions. Especially if you’re an early-stage founder without a technical team. I’m a beginner entrepreneur and needed to upload and optimize a large number of products quickly. I wanted my store to look “10/10” for customers while also being strong for SEO (and GEO). Naper felt like the right solution because it helps enrich product and collection content in bulk, without turning catalog work into a massive manual project. Even using the default settings, I was able to save a lot of time and get my site live faster with cleaner titles, descriptions, and SEO fields. I haven’t had time yet to dive into the prompt settings or templates, but I can tell there’s room for more specialized configuration when I’m ready. One area to improve would be clearer step-by-step manuals and onboarding docs. That said, whenever I had questions, the team was fast to respond and helped me solve issues quickly. Overall, Naper made it much easier to build a professional-looking catalog and improve SEO quality without needing advanced technical knowledge.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

EXCELLENT APP, especially for catalog and content management routines. Really useful in my day-to-day catalog work. The analysis dashboard makes it easy to see what’s missing across products and collections, and that alone helped me get a much clearer picture of my catalog’s overall health. The AI enrichment features work well for both products and collections, whether in bulk or individually. Overall, the app helped me understand and improve my catalog structure and SEO quality much faster than doing this manually. The only downside, in my opinion, is the limited number of AI credits in the lower plans. For stores with larger catalogs, higher-credit options would make the app even more compelling.

Store

Minha loja

Using app

4 months

1 / 5 Share

May 26, 2025

Title: Fraudulent Charges, Zero Support – Avoid at All Costs This app is a scam. After uninstalling the app, they continued to charge my Shopify account without consent, violating both Shopify policy and EU consumer protection laws. Their so-called “support team” is completely unresponsive, ignoring critical issues while continuing to take your money. I provided every screenshot, every piece of evidence – yet they “lost” it and asked me to resend. Unprofessional, careless, and potentially criminal behavior. Even after confronting them with legal violations and GDPR breaches, they delayed, made excuses, and hoped I would just give up. This is fraud, plain and simple. If you value your money, your time, and your sanity – stay away from this app and this company. I will be pursuing legal action and reporting them to Shopify, the European Consumer Centres Network, and relevant authorities. They should be permanently banned from the Shopify App Store.

Using app

1 day

Total reviews

4

Average rating

1.0

Developer Reply

Dear Nadiia, We are truly sorry to hear about your experience and sincerely regret any frustration or inconvenience this situation has caused. At Naper.ai, we take all user feedback seriously and are committed to transparency, compliance, and respectful customer service. Clarification on Billing and Data Handling We want to clarify that all billing for our Shopify apps is handled directly through Shopify’s secure payment system. As developers, we do not have access to your payment details or control over the billing process. Charges, upgrades, and cancellations are all managed via your Shopify account dashboard, and Shopify is solely responsible for processing payments. This process ensures compliance with GDPR, EU consumer rights legislation, and Shopify’s own policies. Your Support Experience We apologize if our support responses fell short of your expectations. Our intention is never to delay or dismiss any customer concern. Occasionally, information can be lost in communication threads or technical issues may arise, but this is not an excuse. We are committed to learning from your feedback and improving our support process. Commitment to Resolution We ask that you please reach out to us again at [email protected] with any relevant details or documentation, and we will personally ensure your case is prioritized for a swift review. Additionally, we are ready to cooperate directly with Shopify Support to expedite any refund or resolution you are owed. Continuous Improvement Your trust is extremely important to us. We are revisiting our internal procedures and support workflows to prevent similar experiences in the future. Our goal is always to act with professionalism, transparency, and respect for our users. Thank you for bringing these matters to our attention. We hope you will allow us the opportunity to make this right. Sincerely, The Naper AI Support Team

5 / 5 Share

March 26, 2025

Estou bastante satisfeito com a Naper! Recomendo!

Store

LK

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Adoramos cuidar do SEO do site da LK Sneakers e ficamos empolgados com os resultados constantes, mês a mês. :D