Headphone Zone review for Nector: Loyalty & Rewards

Jan. 31, 2024

We were locked in using Loyalty Lion for 3 years through a special pricing contract and were relatively happy, but there were a lot of daily tasks for manual point adjustments we had to do to properly manage returns, gift cards, pre-orders, etc. Then we were referred to Nector by a friend. We decided to have a meeting in our office in Mumbai with them, and were quite impressed by their features and competitive pricing. This was back in 2022. There were a lot of customisations the team catered to, and were extremely patient with us as we couldn't move until our Loyalty Lion contract ended. We have since moved to Nector since Sept, 2023, and are super pleased with our decision. Whether it be help with setting up our loyalty program with the rules, migrating each customer with their points balance and adjustments, helping us with checkout extensibility customisations, we have received the most excellent and prompt support from Ayush, Yashas and Omar at Nector. We would go as far as to say that this is the best Loyalty app for Shopify merchants, and far better than Loyalty Lion, Smile (which we briefly evaluated), and Growave. Keep it up, team!