LapidaryCentral review for Nembol ‑ eBay Amazon Etsy sync

1 / 5

Aug. 28, 2020

Used this app for about 3 days. It created havok among my store, creating hundreds of listing duplicates on eBay due to a desyncing error on their end. It cost me a lot of money just in eBay fees alone on these constant duplicates. Asked for a refund from nembol, and never once heard back from them after this. Filed a dispute with my bank and Nembol is hiding behind their no refund policy in their Terms and Conditions. Use at your own risk. There are much better options out there that actually function and are much easier to use (and cheaper). -Reply to developer comment Your trial status is only valid for 10 listings. Yes, I had no issues when listing 10 listings. The issues occurred when I then proceeded to list over 200 listings and then without me touching it over night, I awoke to see I now had 2 listings of each on eBay and most of the listings were desynced. I manually synced, deleted the duplicates on all ends, and then later that day Nembol had once again created duplicates of all listings and desynced. I had the next plan up, it was $49. As you said though, it was only $49. You would think you would be willing to refund a single month to keep a client who cancelled after only a few days content. After all, it was only $49. Your software cost me a lot of money in eBay fees and put my store, which I have worked on for years, at risk. Used this app for about 3 days. It created havok among my store, creating hundreds of listing duplicates on eBay due to a desyncing error on their end. It cost me a lot of money just in eBay fees alone on these constant duplicates. Asked for a refund from nembol, and never once heard back from them after this. Filed a dispute with my bank and Nembol is hiding behind their no refund policy in their Terms and Conditions. Use at your own risk. There are much better options out there that actually function and are much easier to use (and cheaper). -Reply to developer comment Your trial status is only valid for 10 listings. Yes, I had no issues when listing 10 listings. The issues occurred when I then proceeded to list over 200 listings and then without me touching it over night, I awoke to see I now had 2 listings of each on eBay and most of the listings were desynced. I manually synced, deleted the duplicates on all ends, and then later that day Nembol had once again created duplicates of all listings and desynced. I had the next plan up, it was $49. As you said though, it was only $49. You would think you would be willing to refund a single month to keep a client who cancelled after only a few days content. After all, it was only $49. Your software cost me a lot of money in eBay fees and put my store, which I have worked on for years, at risk. -Reply to developer comment 2 Funny how I've not had a problem with duplicates since the minute I uninstalled this months ago. I have been using another software that does the same thing on my shopify, and it flawlessly lists from Shopify to eBay WITHOUT duplicates. This tells me Nembol does indeed create duplicates. I hope for your customers sake, you have figured out why. But, the fact you are unwilling to admit that it did indeed cause problems, shows the lack of integrity in your company. Readers of this long review (sorry) can make a decision for themselves if they want to put their eBay, shopify, and etsy store at risk.

Using app

5 days

Total reviews

4

Average rating

3.3

Developer Reply

Hello, we are very sorry for your bad review. Nembol users have up to 14 days of free trial during which they can test Nembol, full-feature, in their own real business environment. We believe the duplications you experienced may have been due to two or more apps installed in your Shopify store, Nembol and some other, working in parallel. Wished you to come back, we’d be happy to work again with you, and to provide support towards a better set-up. We also recently changed our refund policy, to make trying Nembol easier. Best regards.

Nembol ‑ eBay Amazon Etsy sync for Shopify
Nembol ‑ eBay Amazon Etsy sync
3.7 star
94 reviews

Nembol - list and sync inventory and orders on marketplaces

Developer
Shopify App Store