Goblin Clan Games review for Nembol ‑ eBay Amazon Etsy sync
Jan. 26, 2022
Customer service is rude and unhelpful. This is also the only app on the market that can’t sync orders correctly. When multi item orders sync they get broken out into multiple orders.
Hello, we sincerely apologize for any inconvenience caused by your experience. Our customer support team works diligently to assist all users to the best of their abilities. Please understand that our response times are aligned with European business hours, which may result in delays for users in different time zones. Regarding our "order transfer" feature, it is still currently marked as "Beta" as of May 2022. Despite this, it does enable the transfer of orders to Shopify, generating one order in Shopify per each order line created in connected channels. We acknowledge that there is room for improvement, and we are actively working on enhancing this feature. We will keep all users informed of updates through our monthly newsletter. It is important to note that while order transfer is a part of our offering, Nembol primarily focuses on easily listing products and syncing inventory, which are the key features we market. If there is anything else we can do to support you, please do not hesitate to let us know. We appreciate your feedback and value your continued partnership. Thank you.
Nembol - list and sync inventory and orders on marketplaces