SequoiaHarness review for Nembol ‑ eBay Amazon Etsy sync
April 20, 2021
I used this app to set up Etsy integration. During the trial, I chose a more expensive tariff and turned it off the next day, but the money was withdrawn from me and they refused to return it. During work, it was not possible to change the tariff anywhere, the tariff can be canceled only after a message to the developer's mail. Nowhere was it written about the additional payment for changing the tariff. Support responds for a long time. Also I uninstalled the app the next day because it didn't work. Orders were not synced. I ended up paying money for nothing. The app didn't work. I do not recommend it. Be careful. Don't install this app!
Hello, we are sorry you had a less then optimal experience on Nembol. According to our records, you upgraded out of the free trial into a paid plan. This stopped the free trial and triggered the charge, collected by Shopify. It seems you haven't noticed it , but all users can downgrade to any smaller plan at any time. For users paying through Shopify, it is sufficient to uninstall the app to stop the charge. We are very sorry you overlooked these options, and we understand this may have frustrated you. Wished you to come back, we'd be happy to help you at any time, towards a better set-up and understanding of our application.
Nembol - list and sync inventory and orders on marketplaces