Actiswim & Co. review for NS AI Chatbot, Helpdesk & FAQs
July 17, 2023
It is pretty easy and user friendly to use! I think there should have an option where you can place a message beside the icon - for easier visibility of the site visitors.
Dear customer, Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad to inform you that the feature you mentioned is already available in our app. We understand that it might not have been immediately noticeable, and we apologize for any confusion. I believe that Kevin helped you to access the feature and implement it on your live chat already. We hope you find it useful and that it enhances your experience with our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thank you again for using our app, and we truly value your input! 😊🙌 Regards, Chloe
NestDesk - Powerful Customer service app for Shopify stores