Kakadu Traders Australia review for NS AI Chatbot, Helpdesk & FAQs

5 / 5

Nov. 29, 2023

WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting. Definitely appreciate the personalised service, it made set up a breeze!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Dear customer, That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you. We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business! Cheers, Chloé - Customer Success Manager @NestScale

NS AI Chatbot, Helpdesk & FAQs for Shopify
NS AI Chatbot, Helpdesk & FAQs
4.9 star
95 reviews

NestDesk - Powerful Customer service app for Shopify stores

Developer
Shopify App Store