Affiniv NPS, Survey & Feedback for Shopify

Affiniv NPS, Survey & Feedback

Post-purchase survey to collect customer feedback and NPS

Rating

5.0

feedback

5

Reviews

chart

#5,326

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    60%
  • More than a year
    20%

Reviews Summary

Affiniv is highly praised by users for its ease of use, affordability, and excellent customer service. Users appreciate the tool for its functionality in sending NPS surveys via WhatsApp and Email, as well as the intuitive analytics dashboard and integrations. The customization options provided by Affiniv allow users to tailor surveys to their unique needs, capturing multi-faceted data points about customer experience. The seamless integration with Shopify saves valuable time and streamlines workflow, enabling users to focus on interpreting gathered data. Overall, Affiniv is considered a must-have app for online stores looking to gather NPS data and improve products and processes.

Highlights

Ease of use and affordability
Functionality in sending NPS surveys
Customization options for tailored surveys
Seamless integration with Shopify
Excellent customer service

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
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