Affiniv NPS, Post Order Survey
Affiniv NPS and Post Purchase Survey for Shopify
Rating
5.0
feedback
3
chart
#8,727
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
33%
-
More than a year
33%
Reviews Summary
Affiniv is highly praised by users for its ease of use in gathering and analyzing customer feedback. The app allows for automated surveys through Email and Whatsapp, with a user-friendly dashboard for result analysis. Users appreciate the customization options for surveys, which helps in capturing detailed customer experience data. The seamless integration with Shopify saves time and streamlines the workflow, allowing users to focus on interpreting data. The app is considered a must-have for online stores looking to enhance products and processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 12, 2024
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
Jan. 30, 2024
We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data. The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.
Jan. 11, 2024
It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more