Affiniv Net Promoter Score NPS
Affiniv is highly praised by users for its ease of use, affordability, and effectiveness in gathering and analyzing customer feedback. Customers appreciate the intuitive dashboard, customization options, and seamless integration with Shopify. The tool is described as a must-have for online stores looking to improve products and processes. Users also highlight the excellent customer service provided by the Affiniv team.
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Awesome product! good customer listening tool!
We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. We love the tool for its ease of usage - no unnecessary complex features. The analytics dashboard and integrations are amazing! It is also very affordable.
I have used Affiniv for NPS surveys. Good funcionallity and awesome customer service.
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data. The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.
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