Affiniv Net Promoter Score NPS
The reviews for the Affiniv Shopify App are overwhelmingly positive, with users praising its ease of use, affordability, and effectiveness in gathering and analyzing customer feedback. Customers appreciate the intuitive dashboard, customization options, and seamless integration with Shopify. The app is described as a valuable tool for sending NPS surveys via Email and WhatsApp, helping businesses improve their products and processes. Users also highlight the excellent customer service provided by the Affiniv team.
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We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. The platform makes managing NPS-related activities simple, smooth, and hassle-free. Their support team is highly responsive, knowledgeable, and always willing to assist with any queries or concerns. The prompt service, clear guidance, and commitment to customer satisfaction make Affiniv a reliable partner for NPS management. I highly recommend their services to anyone looking for a seamless and professional experience.
Awesome product! good customer listening tool!
We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. We love the tool for its ease of usage - no unnecessary complex features. The analytics dashboard and integrations are amazing! It is also very affordable.
I have used Affiniv for NPS surveys. Good funcionallity and awesome customer service.
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
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