Affiniv Net Promoter Score NPS
Affiniv is highly praised by users for its ease of use, effectiveness in sending NPS surveys via WhatsApp and Email, and excellent customer support. Users appreciate the simplicity of the platform, the analytics dashboard, integrations, and customization options. The tool is described as reliable, professional, and essential for gathering and analyzing customer feedback. However, some users mention that the app could benefit from additional features or improvements.
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We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. The platform makes managing NPS-related activities simple, smooth, and hassle-free. Their support team is highly responsive, knowledgeable, and always willing to assist with any queries or concerns. The prompt service, clear guidance, and commitment to customer satisfaction make Affiniv a reliable partner for NPS management. I highly recommend their services to anyone looking for a seamless and professional experience.
Awesome product! good customer listening tool!
We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. We love the tool for its ease of usage - no unnecessary complex features. The analytics dashboard and integrations are amazing! It is also very affordable.
I have used Affiniv for NPS surveys. Good funcionallity and awesome customer service.
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
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