Rating

4.5

feedback

9

Reviews

chart

#1,705

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    78%
  • More than a year
    0%

Reviews Summary

The Shopify-to-NetSuite connector app by TechMarbles has received overwhelmingly positive reviews from users. Customers praise the exceptional support provided by the team, highlighting their responsiveness, adaptability, and quick, friendly service. The app has been described as a game-changer, streamlining operations by automatically syncing orders, updating inventory, and handling financial data. Users appreciate the user-friendly interface, ease of installation, and the team's willingness to accommodate their needs. The integration process is seamless, and the post-integration support is highly praised for being knowledgeable and consistently available to optimize the integration and assist with any concerns.

Highlights

Exceptional support and responsiveness
Seamless integration process
User-friendly interface and ease of installation
Streamlining operations and automating tasks
Consistently available post-integration support

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

As anyone in this space knows, NetSuite integrations can be tricky, but the team behind this connector exceeded our expectations. They worked closely with our technical team to customize the connector to meet the unique requirements of our customer. Their responsiveness and adaptability truly set them apart. What impressed us the most was their quick, friendly service. They handled every request with professionalism, making the entire process smooth and stress-free. If you're looking for a Shopify-to-NetSuite connector that comes with exceptional support, I highly recommend this one.

Store

herQs

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I contacted TechMarbles last week to assist a client with their NetSuite integration. My tech was extremely pleasant and helpful. The issue was resolved within 15 minutes. Great work.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad to hear our support team was able to resolve the issue promptly and make your integration experience easy and effective. Efficient support and client satisfaction are at the core of what we do, so it’s truly rewarding to know we met your expectations. We appreciate your trust in TechMarbles and look forward to supporting you with any future needs. Thanks again for choosing us for your NetSuite integration!

5 / 5 Share

Aug. 19, 2024

We've been using TechMarbles NetSuite Connector App to connect our Shopify store with NetSuite, and honestly, it's been a game-changer. Before, we were spending way too much time manually syncing orders, updating inventory, and handling financial data. Now, the app does all of that for us automatically, which has freed up so much time to actually focus on growing our business. Setting it up was easy, and anytime we had a question, the support team was quick to help out. The app is user-friendly and just works—no headaches, no fuss. If you're running a Shopify store and want to streamline your operations with NetSuite, I can't recommend TechMarbles enough!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing such a detailed and positive review! We’re genuinely excited to hear that our NetSuite Connector App has significantly improved your operations, allowing you to focus on what truly matters—growing your business. We’re not just resting on our laurels; our team is continually working to expand the app's features and enhance its capabilities, ensuring it adapts to your evolving needs. We’re also committed to refining our support services to provide you with timely, expert assistance whenever you need it. Your success is our success, and we're thrilled to be part of your journey!

5 / 5 Share

Aug. 9, 2024

This app works very well, the support team is very responsive to some changes that I needed to make. Easy to install.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that the app is working well for you and that our support team was able to assist with your needs. We're dedicated to continuously enhancing our app and services, and your feedback motivates us to keep pushing for excellence.

1 / 5 Share

Aug. 8, 2024

se realizo la configuración correspondiente e inclusive se realizo la conexion correcta pero no logra sincronizar nada, ni ordenes ni clientes ni el inventario.

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, and we sincerely apologize for the issues you've encountered. We want to clarify that our team has been trying to reach out to you since the installation to offer assistance with the setup and ensure everything was configured correctly. Despite multiple attempts via email and other communication channels, we did not receive any response from your side. Additionally, we had scheduled a meeting to address your concerns, but unfortunately, no one from your team was able to attend, and our follow-ups also went unanswered. We understand that NetSuite can be complex and may require specific field mappings to be correctly configured for mandatory fields to avoid sync errors. Our team is fully committed to helping you resolve these issues and ensuring that your integration works smoothly. We would greatly appreciate it if you could give us another opportunity to assist you with the setup. Our goal is to make sure that your experience with our app is nothing short of excellent. Thank you for your understanding, and we look forward to hearing from you soon.

All reviews

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