Rating

3.6

feedback

13

Reviews

chart

#5,728

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    23%
  • Less than a year
    69%
  • More than a year
    62%

Reviews Summary

The reviews for the Shopify App show a mix of positive and negative feedback. Some users praised the app for its integration with Newegg, real-time synchronization, and helpful customer service. They found the app to be professional, time-saving, and efficient in managing product listings on Newegg. The support team, particularly individuals like Swati, Neha, and Anupriya, received high praise for their assistance and responsiveness. On the other hand, negative reviews highlighted issues with product syncing, errors, slow support responses, and difficulties in setting up the app. Some users expressed frustration with the time it took to resolve issues and the complexity of the integration process.

Highlights

Positive feedback on integration with Newegg and real-time synchronization
Praise for helpful and responsive customer service
Issues with product syncing and errors
Frustration with slow support responses and setup difficulties
Mixed feedback on the app's efficiency and complexity of integration process

Rating Breakdown

  • 5
    131% (17 ratings)
  • 4
    8% (1 ratings)
  • 3
    8% (1 ratings)
  • 2
    15% (2 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

June 26, 2024

It was working, but the feeds and profiles stopped syncing correctly, and then the order feed stopped working. Tried to do support, but support hours are only in India. They only use Skype, so you can't even get a proper email chain to flow. Canceling our subscriptions and finding an alternative for Newegg.com/Business and Canada.

Store

Optdex

Using app

--

Total reviews

3

Average rating

2.7

2 / 5 Share

Sept. 12, 2023

We've been trying to get this setup to feed our products but it's not working as intended and has many errors that constantly need support which does not respond quickly and 30 day trial is already over and made us pay and still not working. We are waiting to hear back on other issues again. Not sure if this can work for us in a long term. They fix 1 issue after 2 weeks and other issues pops up right after and need to wait for them to respond for days.

Store

JemJem

Using app

About 3 years

Total reviews

6

Average rating

4.5

5 / 5 Share

April 11, 2022

The item integration and listing on Newegg takes time and seems a little complicated, but the support team is always there to help me out with any questions I have.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Cedcommerce is really saved lots of time and very professional app and very good support, they fix any issue you have, you can use their applications blindfully really, the app is very good and the guys are all perfect

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Great app. Great Support. It works, and they are always there to help or resolve issues or even implement new features for you.

Using app

About 4 years

Total reviews

6

Average rating

5.0

All reviews

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