Next‑Cart Store Migration
Shopify Migration App by Next-Cart
Rating
4.2
feedback
16
chart
#1,148
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the NextCart Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include dedicated support from technicians, ease of migration from platforms like Wix and Squarespace, and efficient customer service. Users appreciated the assistance in resolving technical issues and the seamless transfer of customer data and order history. On the other hand, negative reviews mentioned issues such as duplicate orders, incorrect formatting of redirects, and slow or unhelpful customer support in some cases. Despite the challenges faced by some users, the majority praised the app for its effectiveness in migrating stores and the level of customization and support provided.
Highlights
Rating Breakdown
All reviews
Dec. 17, 2024
Brilliant. We had a 2,000+ product OScommerce store with thousands of orders and customers we used Next-Cart to migrate. Process was simple and effective - it basically worked first time and the ability to redo the migration just picking up the changes since the last run is proving invaluable in the time period before we cut over to Shopify. We also wanted to migrate a second webstore with thousands of customers, orders and products which had a great deal of overlap with the store already migrated. Next-Cart did a remarkably inexpensive custom migration where they matched the orders in the 2nd store to any existing customer already in Shopify so that customers who had accounts on both the old stores now have one unified account showing the full order history.
Oct. 29, 2024
Absolutely hopeless app. The demo worked perfectly for 50 orders but when I wanted to migrate my other 100 orders, it worked totally different. I have ended up with duplicate orders that I now can't get rid of and the order created date has the date and time of when the migration took place, rather than when the order was placed. Support was online with me one minute, and as soon as things started to go wrong, I haven't heard a word! Of course this could be due to different time zones but Harry knew I was just about to import. To wait around another 2 minutes wouldn't have been hard.
Hi Trigahex, Thank you for your review! Our free demo version allows you to migrate the first 50 orders from your source store / data source. It seems that you have performed multiple demo migrations with different data sources, which has resulted in issues such as duplicate orders and missing order creation dates. We’re always available to assist you by email for any issues you encounter. Since technical issues often require time to resolve, we can’t guarantee responses within just a few minutes as requested. We apologize for not being able to provide the ideal experience and appreciate your understanding. Best regards Jamie The Next-Cart Team
July 9, 2024
Unlike some self-service migration apps, NextCart offers dedicated support from technicians throughout the process. This was a lifesaver, especially when I encountered some technical hurdles.
Dear Wood Working Shop, Thank you so much for your fantastic review! We’re thrilled to hear that our dedicated support made a difference for you during your migration to Shopify. Our team is committed to providing comprehensive assistance to ensure a smooth and successful migration process, and it's great to know we could help you resolve the technical hurdles you encountered. If you need any further assistance with the migration in the future, please don't hesitate to reach out. We're always here to help! Best regards, Jamie The Next-Cart Team
June 19, 2024
I moved from Wix to Shopify, and this app made the entire process soooo easy, both for me, and for my customers! With the click of a button, my customers and order history were migrated to my Shopify store. When I had some "straggling" orders on my Wix site, I was able to get those remaining orders migrated as well. Every time I had a question, the support team was able to help me out, either showing me how to do something, or doing it themselves. Thank you for saving me the time and aggravation of manually migrated everything myself!
Dear Soapfistication, Thank you so much for your fantastic review! We are thrilled to hear that our app made your migration from Wix to Shopify smooth and hassle-free. After completing the initial migration, there will certainly be new customers, new orders, and even new products on your source store. We understand the importance of migrating this information, which is why the Recent Data Migration feature has also been integrated into our migration app. Our support team is always here to help, and it's wonderful to hear that they were able to provide the assistance you needed, whether it was guiding you through the process or taking care of it directly. Your satisfaction is our top priority, and we're delighted that we could save you time and effort. Thank you again for your kind words and for choosing our app. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, Jamie The Next-Cart Team
June 13, 2024
Die App funktioniert wirklich super! Und wenn man etwas nicht funktioniert ist der Kundenservice unfassbar schnell und freundlich und passt alles individuell an. Wir ziehen aktuell von shopware zu shopify um und brauchen dank dieser app keine teure agentur und können alles selbst machen!! Ich würde sogar 10 Sterne geben wenn es sie geben würde :)
Lieber Mundizio, Vielen Dank für Ihre hervorragende Bewertung! Wir freuen uns sehr zu hören, dass unsere Shopify-Store-Migrations-App für Sie so effektiv war und dass unser Kundenservice-Team Ihnen schnell und freundlich weiterhelfen konnte. Es ist wunderbar zu wissen, dass die App es Ihnen ermöglicht hat, von Shopware zu Shopify zu wechseln, ohne eine teure Agentur zu benötigen. Ihr Feedback bedeutet uns sehr viel, und wir sind begeistert zu hören, dass Sie uns 10 Sterne geben würden, wenn das möglich wäre! Wenn Sie weitere Fragen haben oder zusätzliche Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um zu helfen! Beste Grüße, Jamie Das Next-Cart Team
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