NextSmartShip for Shopify

NextSmartShip

All-in-one solution that streamlines your fulfillment process
Developer
NextSmartShip
View on App Store
NextSmartShip
Rating
2.0
Feedback
4
Reviews
Chart
#4,780
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Next Smart Ship app are mixed, with both positive and negative feedback from users. One user expressed dissatisfaction with the significant increase in shipping costs within a short period, citing a lack of transparency and justification for the price hike. On the other hand, several users praised the app's customer support, highlighting the quick and helpful assistance provided by the team. Additionally, users appreciated the personalized service and effectiveness of Next Smart Ship in handling package fulfillment and shipping. While there were initial delays reported by some users, overall, the app received positive recommendations for its services and staff.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 0%
Less than a month 25%
Less than a year 50%
More than a year 0%
All reviews
1 / 5 Share
Aug. 27, 2025

Worst 3PL ever. Before working with them, Cassiel quoted me 5.54USD for the shipping to France as it is the special shipping line for sensitive products. Once I topped up and started receiving orders, the price went up to 13.44USD with no reason. So this is a 134% augmentation in 27 days. And when I point that to Cassiel, she tells me... "price may vary because of the fuel" I obviously understand that price could vary because of the price of fuel but 134% in 27 days is an absolute joke. And price of petrol decreased a lot during that period of time. Go everywhere but to Next Smart Ship for your 3PL if you don't want to get scammed like I was.

Store Using app Total reviews Average rating
Sigla 18 days 1 1.0
5 / 5 Share
Aug. 31, 2023

Such good customer support, Hedwig especially has been so helpful and quick to rescue any mission. I really appreciate the hard work and dedication of their team! Would recommend!

Store Using app Total reviews Average rating
Mooko Studio 3 months 2 5.0
5 / 5 Share
Jan. 4, 2023

I've been using this service for more than a year, and it feels better than amazon FBA as you'll have a personal advisor that you can chat with about your enquiries. Definitely recommend! If you want free first month of rent for your products, use this link: fulfillship.nextsmartship.com/landing/index.html?nsid=2508

Store Using app Total reviews Average rating
Gamer Diorama 5 months 2 5.0
5 / 5 Share
Feb. 22, 2022

Had a few issues with delays at the beginning, but after those initial hickups, I can highly recommend Nextsmartship to take care of your packages and shipping of your products. Their staff is friendly and effective, and their services work as they should. If you need fulfiilment, this one is good.

Store Using app Total reviews Average rating
MiGuard 9 minutes 2 4.0

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