Rating

4.8

feedback

12

Reviews

chart

#3,426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for the NicheBay app are overwhelmingly positive, with users praising the excellent customer service, quick response times, and user-friendly interface. Many users highlight the app's ease of use and efficient navigation, making daily tasks a breeze. The support team, especially Rick, is commended for their professionalism and dedication to customer satisfaction. Users appreciate the proactive communication and quick problem-solving capabilities of the app. However, there is one negative review mentioning a delay in delivery time, which affected the user's experience negatively. Overall, NicheBay is highly recommended for its reliability, powerful features, and top-tier support.

Highlights

Excellent customer service and quick response times
User-friendly interface and efficient navigation
Proactive communication and quick problem-solving
Delay in delivery time
Reliability and top-tier support

Rating Breakdown

  • 5
    92% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 28, 2025

Very happy with the services and how the app works

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Excellent experience with Nichbay! I have a very good experience with Nichbay. Not only are they professional, they are always available and respond incredibly quickly. What I especially noticed is how helpful they are - in particular I want to mention Rick. He always thinks along, is involved and really delivers top service. You can tell from everything that customer satisfaction is their top priority. They give you just that extra and that makes all the difference. Very satisfied!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2025

NicheBay is an outstanding app that truly delivers on all fronts. It’s incredibly easy to use, with a clean and intuitive interface that makes navigating and managing everything a breeze. The user experience is smooth and efficient, making it a joy to work with daily. What really sets NicheBay apart is the excellent support. The response time is lightning-fast, and the support team is always ready to help with any question, no matter how big or small. Whether it’s about product deliveries, setup guidance, or general inquiries – they handle everything promptly and professionally. All in all, NicheBay is a reliable and powerful tool that saves time, solves problems quickly, and comes with top-tier support. Highly recommended for anyone looking for a solid and supportive solution!

Store

FJØRNA

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2025

We have been working with this supplier for some time and are more than satisfied. They always respond quickly, are extremely friendly in communication and think proactively. It's nice to work with a partner you can really count on!

Store

Dekorza

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2025

We werken inmiddels al een tijdje samen met Nichebay en dat bevalt ontzettend goed. Het is fijn schakelen met een vaste contactpersoon die alles professioneel en snel regelt. De communicatie is altijd duidelijk, vriendelijk en toegankelijk, en er wordt echt met je meegedacht. De mensen achter Nichebay zijn prettig in de omgang en reageren snel wanneer dat nodig is. Kortom: een betrouwbare partij waar je op kunt bouwen!

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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