Twilight for Shopify
Developer
View on App Store

Rating

2.9

feedback

8

Reviews

chart

#11,010

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    0%
  • Less than a month
    38%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the dark mode feature and the responsiveness of the support team. Many users found the app easy to install and use, with some even receiving personalized adjustments for their sites. However, there are concerns about the app's speed, glitches, and the issue of pages loading in normal light mode before switching to dark mode, which can be jarring for customers. Some users also mentioned being charged even after uninstalling the app and requesting to cancel their subscription.

Highlights

Dark mode feature and responsiveness of the support team
Ease of installation and personalized adjustments
Speed and glitches
Charging after uninstallation and cancellation request
Jarring transition between light and dark modes

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 1, 2024

i dont know how this app getting good reviews. they charged me for first month when i uninstalled there app and req them to cancel my sub. 0 reply and they charged me. there app glitches so much and it will blind the customer becouse its not turning night mode smoothly.

Using app

3 days

Total reviews

6

Average rating

3.8

Developer Reply

Hello, We appreciate you take time to review. However the subscriptions are cancelled right away once a customer uninstall the app. If a customer un-install the app within free trial there is no charge. And the free trial is only applicable for first time install. And as our team checked your account they find you un-installed the app and then again installed it and accepted the charge, and while installing the app it clearly asks the merchant to accept the app charge. Hope this information helps you, we are always there for our customers to help. Thank you!

5 / 5 Share

July 23, 2023

The developer reached out to me and offered to adjust the code for my site. This turned out amazing, and I could not be happier with the results. I now have a toggleable dark mode that my users can use. I myself love the feature and wish more websites would incorporate this app! Thanks, CLDM The idea is great and I am sure it can only be so fast. That said its very slow to apply the dark mode and certain elements do not get colored properly. For example, quantity selectors. Cool app nonetheless and I'm sure with more improvement it could be great! I think if this was improved speed wise it would be insanely beneficial to a lot of stores! I love having dark mode and viewing dark websites is very pleasing. But this app is just slightly to slow for me to keep it on my store. Maybe this can be improved? Let me know and i look forward to changing this review.

Store

Nether

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 8, 2022

In dark mode when you change pages in loads in normal light mode first, meaning a customer who's chosen dark mode is blinded by bright light everytime the click into a product, which is pointless as a dark mode, and definitely not worth paying for.

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey there, We appreciate you spare some time to review our app. We would like to explain you that due to nature of our app it works only once the page is loaded. So while the page is loading it will be in its true form (which is without Night Mode) as soon as page is loaded app would came in action and will turn it into Night Mode if it's on. So in some cases page will shown as it is while the page is loading. SOLUTION -- We have already changed this app behaviour for many of customers. We request you to get in touch with our support team to get your issue resolved. We are confident you will change your mind once you get in touch with our support team. 😊 Once again. Thank you SSR

5 / 5 Share

June 12, 2021

Fantastic app, looks beautiful and they even offered a personalized version! If I could give more then 5 starts I would. The support team are very responsive and are super helpful. Thanks!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2021

It's a shame that i can't give this app more then 5 stars. the support are fast and responsive. i tried most of the apps that does dark mode for on my website they all failed to do what i need but this support did more then i need i really really recommend people not to waste time and download this app. Thank you team cldm <3

Using app

3 months

Total reviews

7

Average rating

4.6

All reviews

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