Norton Shopping Guarantee
Norton Shopping Guarantee with Package Protection
Rating
5.0
feedback
3
chart
#3,401
Reviews Over Time
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67%
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Reviews Summary
The reviews for the Norton Shopping Guarantee app highlight the exceptional customer support provided by the team, with mentions of team members Eric, Vitalie, and Heather going above and beyond to address issues and make necessary changes. Customers appreciate the proactive and helpful attitude of the Norton team, contrasting it with other apps that may have a lackluster approach. The seamless setup process and customization options are also praised, with a focus on how the app integrates well with the existing theme of the online store. Overall, users are impressed by the commitment to improvement and customer satisfaction shown by Norton.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 7, 2024
Sounds great. Until I installed. Had a few issues, but Eric, Vitalie, and Heather, got with me, and settled a few things out, and gaind a few ideas. I can see this company doing great things in the future. Most apps, I have used, has a who cares attitude. But here with Norton, they have a, how can we improve and make it right attitude. The kind a new shop needs in the start up phase! Looking forward to seeing them grow as a business. Great team they have! If you have issues, MESSAGE THEM. They will help!
Thank you again for working with us on making sure you and other Shopify stores have a great experience. Eric, Vitalie, and Heather are real gems on the Norton Shopping Guarantee team and we hope your business grows with us. Don't hesitate to reach out to us if you need anything else.
Sept. 9, 2024
Great team behind the product. They always respond quickly and make necessary changes in setup to acomodate my goals.
Thank you for your review! We're excited to continue to grow our partnership as you scale your business. Always feel free to reach out to us if you need anything else.
Oct. 21, 2023
At Pets Paradise, ensuring a secure, reliable, and user-friendly shopping experience is at the heart of what we do. Integrating Norton Shopping Guarantee into our platform was one of the best operational decisions we've made, and here’s why. From the get-go, the setup process was as smooth as one could hope for. The Norton team provided exceptional hands-on support, guiding us through each step of the integration. What stood out the most was their commitment to customization; they diligently ensured the widget was in perfect harmony with our site's theme, maintaining the aesthetic flow we've worked hard to create for our customers. The proficiency and dedication of the Norton support team are truly commendable. They were quick to respond to our queries, eager to provide comprehensive solutions, and consistently went the extra mile to ensure the system was functioning flawlessly.
Thank you for your review. We're very happy that your experience with us has been a smooth and enjoyable one. Please reach out to us if you need anything else or have any questions in the future. Excited to see what Norton Shopping Guarantee can do for your business in terms of sales and customer retention!
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