Rating

4.5

feedback

77

Reviews

chart

#1,897

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    4%
  • Less than a year
    39%
  • More than a year
    53%

Reviews Summary

Nosto is highly praised by ecommerce merchants for its personalized product recommendations, excellent customer support, and user-friendly platform. The app has been instrumental in increasing conversion rates, average order value, and overall revenue for many businesses. Customers appreciate the proactive and knowledgeable account managers, such as Marcia, Louisa, Jamie, and Julia, who have provided valuable insights and assistance in optimizing the app's features. The A/B testing functionality, customizable widgets, and detailed tutorials have been highlighted as key strengths of Nosto. However, there are a few negative reviews mentioning issues with billing and pricing changes, as well as difficulties in canceling contracts.

Highlights

Personalized product recommendations and customer support
Increased conversion rates and revenue
Proactive and knowledgeable account managers
User-friendly platform and customizable features
Challenges with billing and pricing changes

Rating Breakdown

  • 5
    81% (62 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    13% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

I have been working with Nosto for the last two years and continue to appreciate their partnership. Marcia, my CSM, is extremely hardworking, patient, and is always bringing new ideas to the table.

Store

Milly

Using app

--

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

We've been using Nosto on the site for years and it's amazing what it can do. Louisa has been outstanding in supporting us with how to best use Nosto, what tools to use and overall strategy.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

You realize you can’t ever leave me and I will hunt you down and drag you back by your earlobes if you do….. Nosto has worked quite well for us! Average sale way up. I'm running out and re-ordering accessories and ad-ons like crazy. Julia ROCKS

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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