Rating

4.8

feedback

61

Reviews

chart

#2,217

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    79%
  • More than a year
    16%

Reviews Summary

Nosto is highly praised by ecommerce merchants for its robust platform with a wide range of features that allow for granular merchandising. The app is commended for its personalized customer support, with many users mentioning specific CSMs who have been extremely helpful and proactive. Users appreciate the ease of implementation, customizable widgets, and the positive impact on revenue and conversion rates. Nosto's A/B testing feature, analytics tools, and ability to provide personalized product recommendations are highlighted as key strengths. However, there are a few negative reviews mentioning issues with billing and contract terms.

Highlights

Robust platform with personalized customer support and proactive CSMs
Ease of implementation and customizable widgets leading to increased revenue and conversion rates
A/B testing, analytics tools, and personalized product recommendations as key strengths
Issues with billing and contract terms

Rating Breakdown

  • 5
    89% (54 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 100% (61)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 1, 2025

Nosto is a robust platform which tons of features and opportunity to get really granular with how you merchandise your business. We've had amazing CSMs to help along the way and strategize with us!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2025

We've been using Nosto for some time now and love it! Not only have they done a great job of setting up our recommendations for us but their team is so friendly and helpful. Jiachen always has great ideas and really understands our brand!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

I have been working with Nosto for the last two years and continue to appreciate their partnership. Marcia, my CSM, is extremely hardworking, patient, and is always bringing new ideas to the table.

Store

Milly

Using app

About 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.

Using app

9 months

Total reviews

5

Average rating

5.0

All reviews

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