Nosto | AI Search & Discovery
AI-powered personalization & search to increase online revenue
Rating
4.8
feedback
60
chart
#2,844
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
0%
-
Less than a month
3%
-
Less than a year
78%
-
More than a year
17%
Reviews Summary
Nosto is highly praised by ecommerce merchants for its robust platform with tons of features, personalized customer support, and effective product recommendations. The app has been instrumental in boosting conversion rates, increasing revenue, and providing valuable insights through A/B testing and analytics. Users appreciate the customizable widgets, easy implementation, and the proactive nature of the Nosto team members, especially the Customer Success Managers like Julia and Jamie. However, there are a few negative reviews mentioning issues with billing and contract terms, but these are overshadowed by the overwhelmingly positive feedback on the app's performance and the exceptional customer service provided by the Nosto team.
Highlights
Review RSS Feed
All reviews
Oct. 1, 2025
Nosto is a robust platform which tons of features and opportunity to get really granular with how you merchandise your business. We've had amazing CSMs to help along the way and strategize with us!
June 23, 2025
We've been using Nosto for some time now and love it! Not only have they done a great job of setting up our recommendations for us but their team is so friendly and helpful. Jiachen always has great ideas and really understands our brand!
Dec. 20, 2024
I have been working with Nosto for the last two years and continue to appreciate their partnership. Marcia, my CSM, is extremely hardworking, patient, and is always bringing new ideas to the table.
Sept. 24, 2024
We've been using Nosto on the site for years and it's amazing what it can do. Louisa has been outstanding in supporting us with how to best use Nosto, what tools to use and overall strategy.
Sept. 13, 2024
Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.
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