Rating

4.7

feedback

61

Reviews

chart

#2,438

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    77%
  • More than a year
    18%

Reviews Summary

Nosto is highly praised by ecommerce merchants for its ability to provide personalized product recommendations, increase conversion rates, and boost revenue. The app is commended for its user-friendly interface, customizable widgets, and effective customer support. Many users highlight the expertise and proactive nature of their Customer Success Managers, such as Julia, Jamie, and Marcia, who have been instrumental in optimizing the app for their businesses. Additionally, Nosto's A/B testing feature is lauded for helping merchants understand what works best for their stores and make data-driven decisions.

Highlights

Personalized product recommendations and increased conversion rates
User-friendly interface and customizable widgets
Effective customer support and proactive Customer Success Managers
A/B testing for data-driven decisions
Revenue growth and business optimization

Rating Breakdown

  • 5
    87% (53 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    7% (4 ratings)

Reviews with Text

  • 100% (61)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 23, 2025

We've been using Nosto for some time now and love it! Not only have they done a great job of setting up our recommendations for us but their team is so friendly and helpful. Jiachen always has great ideas and really understands our brand!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

I have been working with Nosto for the last two years and continue to appreciate their partnership. Marcia, my CSM, is extremely hardworking, patient, and is always bringing new ideas to the table.

Store

Milly

Using app

About 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

We've been using Nosto on the site for years and it's amazing what it can do. Louisa has been outstanding in supporting us with how to best use Nosto, what tools to use and overall strategy.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.

Using app

9 months

Total reviews

4

Average rating

5.0

All reviews

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