
Nosto
Nosto | Commerce Experience Platform for Shopify merchants
Rating
4.5
feedback
77
chart
#1,897
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
Nosto is highly praised by ecommerce merchants for its personalized product recommendations, excellent customer support, and user-friendly platform. The app has been instrumental in increasing conversion rates, average order value, and overall revenue for many businesses. Customers appreciate the proactive and knowledgeable account managers, such as Marcia, Louisa, Jamie, and Julia, who have provided valuable insights and assistance in optimizing the app's features. The A/B testing functionality, customizable widgets, and detailed tutorials have been highlighted as key strengths of Nosto. However, there are a few negative reviews mentioning issues with billing and pricing changes, as well as difficulties in canceling contracts.
Highlights
Rating Breakdown
All reviews
Dec. 20, 2024
I have been working with Nosto for the last two years and continue to appreciate their partnership. Marcia, my CSM, is extremely hardworking, patient, and is always bringing new ideas to the table.
Sept. 24, 2024
We've been using Nosto on the site for years and it's amazing what it can do. Louisa has been outstanding in supporting us with how to best use Nosto, what tools to use and overall strategy.
Sept. 13, 2024
Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.
Sept. 20, 2022
Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.
July 7, 2022
You realize you can’t ever leave me and I will hunt you down and drag you back by your earlobes if you do….. Nosto has worked quite well for us! Average sale way up. I'm running out and re-ordering accessories and ad-ons like crazy. Julia ROCKS
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