Nosto | AI Search & Discovery
Nosto is highly praised for its robust platform with a wide range of features that allow for detailed merchandise customization. Users appreciate the personalized customer support provided by the team, with specific mentions of helpful and knowledgeable CSMs like Jiachen, Marcia, Jamie, and Julia. The app is commended for its ability to increase revenue, conversion rates, and overall site performance through personalized product recommendations, A/B testing, and analytics. Users highlight the ease of implementation, great sales and onboarding team, and the significant revenue growth achieved by leveraging Nosto's strategic recommendations and tools. However, there are a few negative reviews mentioning issues with the contract terms and some dissatisfaction with the product recommendations.
Nosto is a robust platform which tons of features and opportunity to get really granular with how you merchandise your business. We've had amazing CSMs to help along the way and strategize with us!
We've been using Nosto for some time now and love it! Not only have they done a great job of setting up our recommendations for us but their team is so friendly and helpful. Jiachen always has great ideas and really understands our brand!
I have been working with Nosto for the last two years and continue to appreciate their partnership. Marcia, my CSM, is extremely hardworking, patient, and is always bringing new ideas to the table.
Great app and excellent personalized customer support! We have been able to build successful personalized recommendations on site and the possibilities of additional build outs for increased rev are endless.
Nosto is a fantastic way of showcasing personalized products and content to your customers robustly and strategically. Their team members are experts, and Jamie Burkes is a fantastic member of their team, who is knowledgeable and professional, helping us whenever we need. I would highly recommend signing up, as it has positively increased our assortment and different categories in our business. Their A/B testing feature, allows us to learn exactly what works and doesn't work for our business.
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