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Rating
4.6
feedback
10
chart
#1,782
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
40%
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Less than a month
10%
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Less than a year
30%
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More than a year
20%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by Richcarde and Richard M. Customers highlighted the quick response times, helpful assistance, and clear explanations they received when facing issues or needing help with the app. The app itself was described as easy to use and effective for its intended purposes. However, there were a few instances where users encountered difficulties with settings or experienced ongoing problems with product page uploads. Some users also mentioned minor layout issues affecting their website theme when using the app.
Highlights
Review RSS Feed
All reviews
April 25, 2024
I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.
Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team😁️😃️ It's customers like you that make our job wonderful!!!
Jan. 17, 2024
Extremely helpful and fast and literate assistance from Richarde at installation!
Sept. 14, 2023
Support was absolutely stellar, and Richcarde was ridiculously helpful and prompt to respond to my queries! :)
Aug. 29, 2023
App works well with what I need to use it for. It's not fancy, but it works perfectly! Had an issue as I thought I was signed up for the free version, but noticed I was on the Pro version (that I wouldn't utilize). Received excellent customer service to cancel and keep my free version.
Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying 😊
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