Rating

4.7

feedback

18

Reviews

chart

#1,410

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    6%
  • Less than a year
    33%
  • More than a year
    22%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by Richcarde and Richard M. Customers appreciate the ease of use, user-friendly interface, and the variety of features available, even in the free version. The quick response times and helpful assistance from the support team have been highlighted as major strengths of the app. However, there are a few instances where users faced difficulties with settings, installation, or compatibility with certain themes, leading to some negative feedback. Despite these issues, the majority of users highly recommend the app for its value and effectiveness.

Highlights

Positive customer service experience and quick response times
Ease of use and user-friendly interface
Variety of features available even in the free version
Occasional difficulties with settings, installation, and theme compatibility
High recommendation from users

Rating Breakdown

  • 5
    78% (14 ratings)
  • 4
    11% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 25, 2024

I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team😁️😃️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Feb. 27, 2024

Love this APP

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Extremely helpful and fast and literate assistance from Richarde at installation!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 2, 2024

Quelques difficultés à finaliser l'installation en raison d'une récente MàJ de Shopify. L'assistance à été géniale et je remercie Richcard M pour sa réactivité et sa gentillesse. Appli fonctionnelle :)

Using app

About 8 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 10, 2023

The popups look very nice, and you can get a lot from the free plan. The only issue I ran into was when I deleted a popup it would still show. However, customer service was able to go in and fix the problem in less than 5 minutes.

Store

MP Pets

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

All reviews

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