Rating

4.6

feedback

10

Reviews

chart

#1,683

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    40%
  • Less than a month
    10%
  • Less than a year
    30%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by Richcarde and Richard M. Customers highlighted the quick responses, helpful assistance, and prompt resolution of issues. The app was described as easy to use and effective for its intended purpose. However, there were a few mentions of difficulties with settings options and some ongoing problems with product pages uploading. One user mentioned a formatting issue affecting the theme of their website when using the app.

Highlights

Excellent customer service and support
Ease of use and effectiveness
Difficulties with settings options
Ongoing problems with product pages uploading
Formatting issue affecting website theme

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    10% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 25, 2024

Iโ€™m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team๐Ÿ˜๏ธ๐Ÿ˜ƒ๏ธ It's customers like you that make our job wonderful!!!

5 / 5 Share

Feb. 27, 2024

Love this APP

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Extremely helpful and fast and literate assistance from Richarde at installation!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Support was absolutely stellar, and Richcarde was ridiculously helpful and prompt to respond to my queries! :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

App works well with what I need to use it for. It's not fancy, but it works perfectly! Had an issue as I thought I was signed up for the free version, but noticed I was on the Pro version (that I wouldn't utilize). Received excellent customer service to cancel and keep my free version.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this kind review โ€” we really appreciate it and are super happy to hear your experience with our support team has been so satisfying ๐Ÿ˜Š

All reviews

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