Rating

4.7

feedback

18

Reviews

chart

#1,359

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    6%
  • Less than a year
    33%
  • More than a year
    22%

Reviews Summary

The app receives mostly positive reviews for its user-friendly interface and helpful customer service, particularly mentioning Richcarde as being prompt and supportive. Users appreciate the features offered, especially considering it's a free app. However, some users have faced issues with settings and installation, as well as compatibility with certain themes like Venture. The support team is praised for their responsiveness, but some users have encountered persistent problems with product page uploads and layout issues.

Highlights

User-friendly interface and features
Helpful customer service, particularly Richcarde
Issues with settings and installation
Compatibility with themes like Venture
Persistent problems with product page uploads and layout issues

Rating Breakdown

  • 5
    78% (14 ratings)
  • 4
    11% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 25, 2024

I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team😁️😃️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Feb. 27, 2024

Love this APP

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Extremely helpful and fast and literate assistance from Richarde at installation!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 2, 2024

Quelques difficultés à finaliser l'installation en raison d'une récente MàJ de Shopify. L'assistance à été géniale et je remercie Richcard M pour sa réactivité et sa gentillesse. Appli fonctionnelle :)

Using app

About 8 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 10, 2023

The popups look very nice, and you can get a lot from the free plan. The only issue I ran into was when I deleted a popup it would still show. However, customer service was able to go in and fix the problem in less than 5 minutes.

Store

MP Pets

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

All reviews

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