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Rating
4.7
feedback
18
chart
#1,391
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
33%
-
Less than a month
6%
-
Less than a year
33%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by Richcarde and Richard M. Customers highlighted the quick response times, helpful assistance, and prompt issue resolution. The app itself was described as user-friendly, offering essential features for online stores. However, some users faced difficulties with settings and installation, as well as occasional issues with popups not displaying correctly. Despite these challenges, the majority of reviewers found the app to be valuable and efficient for their needs, especially appreciating the free plan's features and the customization options available.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 25, 2024
I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.
Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team😁️😃️ It's customers like you that make our job wonderful!!!
Jan. 17, 2024
Extremely helpful and fast and literate assistance from Richarde at installation!
Jan. 2, 2024
Quelques difficultés à finaliser l'installation en raison d'une récente MàJ de Shopify. L'assistance à été géniale et je remercie Richcard M pour sa réactivité et sa gentillesse. Appli fonctionnelle :)
Nov. 10, 2023
The popups look very nice, and you can get a lot from the free plan. The only issue I ran into was when I deleted a popup it would still show. However, customer service was able to go in and fix the problem in less than 5 minutes.
Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!
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