Rating

5.0

feedback

33

Reviews

chart

#5,424

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    36%
  • Less than a year
    33%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its functionality in exporting orders as XML files, automating notifications, and providing excellent customer support. The support team, particularly individuals like Jason, Manny, Max, Cullen, and Chris, are highlighted for their quick responses, patience, and helpfulness in setting up and customizing the app to meet specific needs. Users appreciate the app's versatility, ease of customization, and ability to handle complex tasks like sending custom emails to different recipients based on specific triggers. Overall, the app is highly recommended for its performance and the exceptional support provided by the team.

Highlights

Excellent customer support and quick response times
Versatile functionality and ease of customization
Efficient automation of notifications and order processing
Positive user experiences with specific support team members like Jason, Manny, Max, Cullen, and Chris
High recommendation from users for the app's performance and support team

Rating Breakdown

  • 5
    100% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

Awesome team, attentive to details and speedy performance

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

This plugin helps us export orders as an XML file to a ftp server. We got amazing support from Jason. He set everything up exactly like we wanted in no time.

Store

Piffa

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

We have been using this APP for years to read the orders into our inventory management using XML. The support is really great! Very fast and is always at your side when setting up and configuring. We have now installed the APP on our 2nd shop. There is a clear recommendation from us!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Jason from their support team quickly helped us install our notification that we needed - very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

It's incredible how patient and outstanding the support team is. I had the chance to work with Manny who extensively helped out with our integration needs. Needless to say! A must recommend. I'd love to see more apps as caring as the Moddapp's team. The team is very knowledgeable and will go above and beyond to accomodate customers. Thank you!

Using app

1 day

Total reviews

2

Average rating

3.0

All reviews

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