Rating

5.0

feedback

33

Reviews

chart

#5,387

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    36%
  • Less than a year
    33%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the speed and attentiveness of the support team, mentioning specific team members like Jason, Manny, Max, Cullen, and Chris who went above and beyond to assist with app setup and customization. The app itself was commended for its functionality in automating tasks like order notifications and XML file exports, making it a valuable tool for inventory management and communication with customers. Users also appreciated the app's versatility and adaptability, allowing for customizations to meet specific business needs.

Highlights

Exceptional customer support
Functionality and automation
Versatility and adaptability
Ease of setup and customization
Positive user experiences

Rating Breakdown

  • 5
    100% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

Awesome team, attentive to details and speedy performance

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

This plugin helps us export orders as an XML file to a ftp server. We got amazing support from Jason. He set everything up exactly like we wanted in no time.

Store

Piffa

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

We have been using this APP for years to read the orders into our inventory management using XML. The support is really great! Very fast and is always at your side when setting up and configuring. We have now installed the APP on our 2nd shop. There is a clear recommendation from us!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Jason from their support team quickly helped us install our notification that we needed - very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

It's incredible how patient and outstanding the support team is. I had the chance to work with Manny who extensively helped out with our integration needs. Needless to say! A must recommend. I'd love to see more apps as caring as the Moddapp's team. The team is very knowledgeable and will go above and beyond to accomodate customers. Thank you!

Using app

1 day

Total reviews

2

Average rating

3.0

All reviews

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