Rating

5.0

feedback

33

Reviews

chart

#5,342

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    36%
  • Less than a year
    30%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the quick response times, helpfulness, and patience of the support team members, such as Jason, Manny, Max, Cullen, and others. The app itself is praised for its functionality, ease of customization, and versatility in handling various tasks like order notifications, XML file exports, and automation of processes. Customers have been using the app for years and continue to be satisfied with its performance and the ongoing support they receive.

Highlights

Exceptional customer support and quick response times
Versatile functionality and ease of customization
Long-term user satisfaction and reliability
Efficient automation and process improvement
Positive user experiences with specific support team members like Jason, Manny, Max, and Cullen

Rating Breakdown

  • 5
    100% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2026

Among the best support I've yet encountered and the app works perfectly

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Awesome team, attentive to details and speedy performance

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

This plugin helps us export orders as an XML file to a ftp server. We got amazing support from Jason. He set everything up exactly like we wanted in no time.

Store

Piffa

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

We have been using this APP for years to read the orders into our inventory management using XML. The support is really great! Very fast and is always at your side when setting up and configuring. We have now installed the APP on our 2nd shop. There is a clear recommendation from us!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Jason from their support team quickly helped us install our notification that we needed - very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

All reviews

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