Rating

5.0

feedback

32

Reviews

chart

#5,809

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    34%
  • More than a year
    16%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick response times, helpfulness, and patience of the support team members, such as Jason, Manny, Max, Cullen, and Chris. The app itself was commended for its functionality, ease of customization, and versatility in handling various tasks like order notifications and XML file exports. Users mentioned using the app for years without any issues, showcasing its reliability and long-term usefulness. Overall, the app and the support team were described as top-level, outstanding, and highly recommended by satisfied customers.

Highlights

Exceptional customer support
Functionality and customization
Reliability and long-term use
Ease of use
Versatility

Rating Breakdown

  • 5
    100% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (32)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2026

Among the best support I've yet encountered and the app works perfectly

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Awesome team, attentive to details and speedy performance

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

This plugin helps us export orders as an XML file to a ftp server. We got amazing support from Jason. He set everything up exactly like we wanted in no time.

Store

Piffa

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

We have been using this APP for years to read the orders into our inventory management using XML. The support is really great! Very fast and is always at your side when setting up and configuring. We have now installed the APP on our 2nd shop. There is a clear recommendation from us!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Jason from their support team quickly helped us install our notification that we needed - very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

All reviews

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