Notifications by Modd Apps
The reviews are overwhelmingly positive. Users consistently praise the app’s flexibility, especially for custom notifications, order automation, XML exports, FTP delivery, and integrations with other systems like inventory tools and SAP. Many merchants say it saves time, handles complex or unique workflows well, and works reliably in the background for years without issues. A major highlight is the support team: reviewers repeatedly describe the staff as fast, patient, knowledgeable, friendly, and willing to go above and beyond to help with setup, customization, and troubleshooting. Negative feedback is minimal, but a few reviews hint that setup can require technical understanding, especially around Liquid code or more advanced configuration. Even in those cases, the criticism is softened by the fact that support stepped in and helped resolve the issue. Overall, the reviews suggest a powerful, highly customizable app with exceptional customer service, with the main drawback being that some users may need assistance to unlock its full potential.
Among the best support I've yet encountered and the app works perfectly
Awesome team, attentive to details and speedy performance
This plugin helps us export orders as an XML file to a ftp server. We got amazing support from Jason. He set everything up exactly like we wanted in no time.
We have been using this APP for years to read the orders into our inventory management using XML. The support is really great! Very fast and is always at your side when setting up and configuring. We have now installed the APP on our 2nd shop. There is a clear recommendation from us!
Jason from their support team quickly helped us install our notification that we needed - very helpful!
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