Rating

4.3

feedback

28

Reviews

chart

#2,399

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    25%
  • Less than a year
    64%
  • More than a year
    4%

Reviews Summary

The reviews for the NovaTomato Shopify App are mostly positive, highlighting the high quality of the merchandise, ease of use of the design tool, and the helpful customer service. Customers appreciate the sustainable and eco-friendly aspect of the products and the ability to upload their own designs. However, there are some concerns raised about the sizing options, stock availability, and shipping limitations to certain countries. Some users also mentioned discrepancies in colors between the mock-ups and actual products.

Highlights

High quality merchandise and eco-friendly options
Ease of use of the design tool and customization features
Helpful customer service
Sizing options and stock availability concerns
Discrepancies in colors between mock-ups and actual products

Rating Breakdown

  • 5
    68% (19 ratings)
  • 4
    18% (5 ratings)
  • 3
    7% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 7, 2024

So far I love this vendor and their mix on sustainable and tasteful items

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Love the quality of the merchandise! Most comfortable polos I own! Just make sure your designs are spot on before you purchase.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your positive feedback regarding the quality of our products, especially the comfort of our polos. We understand the importance of ensuring accurate designs, and we will continue to strive for excellence in this area. Your feedback is valuable to us. Thank you for your support! Best regards, Anton NovaTomato Team

5 / 5 Share

May 6, 2024

Fantastic quality polos. Very pleased with the design tool and ability to upload my own designs. Only thing I can ask for is better mock up models but overall I highly recommend Novatomato

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're dedicated to listening to our customers and your feedback with our current mockups are forwarded to our assigned team for future improvements. We appreciate your support to our products and services and we look forward to being in business with you for a long time. Best regards, Anton NovaTomato Team

4 / 5 Share

April 25, 2024

High quality items and great production platform make Nova Tomato a first choice for me~ I am pleased with everything so far!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your wonderful feedback! We assure you that we'll continue to provide premium quality products that your customers will love! We hope you continue enjoying our services! Sincerely, Anton NovaTomato Team

5 / 5 Share

April 16, 2024

I would recommend this app to anyone looking for reliable print on demand polos for their shopify store. The material and print quality are both fantastic. Customer service is very helpful and responds in a timely manner. The design software is easy to use. I've had no complaints with NovaTomato and will continue to use them for my store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We assure you that we will continue to provide premium quality products and exceptional services to both you and your customers. We are excited about the opportunity to build a long-lasting business relationship with you. Best regards, Anton NovaTomato Team

All reviews

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