Rating

4.6

feedback

15

Reviews

chart

#5,252

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    47%
  • Less than a year
    33%
  • More than a year
    13%

Reviews Summary

The reviews for Nova Tomato are mostly positive, with users praising the quality of products, ease of use in designing, and customer service. Many customers appreciate the ability to upload their own designs and the vibrant colors of the products. However, some users have mentioned issues with limited size choices, products being out of stock for extended periods, and difficulties with shipping to certain countries like Hawaii. The app is commended for its user-friendly interface, quick delivery, and helpful customer service.

Highlights

Quality of products and design tools
Customer service and ease of use
Limited size choices and out of stock products
Shipping limitations to certain countries
High prices and limited product selection

Rating Breakdown

  • 5
    60% (9 ratings)
  • 4
    20% (3 ratings)
  • 3
    13% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)

Reviews with Text

  • 93% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2025

I have had good success with Nova Tomato in the past.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Im really happy with Nova Tomato’s quality of their products and customer service. Everything has been top notch from them since day 1. Great company

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with us. Your review means a lot to our team, as we always strive to provide excellent service and premium quality products. Best regards, Anton NovaTomato Team

5 / 5 Share

Feb. 4, 2025

So far the process has been smooth to design products. Now we will see how the products look and feel once I receive some samples!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that the design process has been smooth for you. We’re excited for you to receive the samples and see how they look and feel. Your satisfaction is our priority, and we strive to enhance our customers' experience continually. Best regards, Anton NovaTomato Team

5 / 5 Share

May 6, 2024

Fantastic quality polos. Very pleased with the design tool and ability to upload my own designs. Only thing I can ask for is better mock up models but overall I highly recommend Novatomato

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're dedicated to listening to our customers and your feedback with our current mockups are forwarded to our assigned team for future improvements. We appreciate your support to our products and services and we look forward to being in business with you for a long time. Best regards, Anton NovaTomato Team

3 / 5 Share

March 5, 2024

Would like to ship to more countries

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to leave us a review. We appreciate your feedback and understand your desire to ship to more countries. We constantly strive to expand our shipping capabilities and reach new destinations. We are actively working on expanding our shipping options to include a wider range of countries. Please rest assured that we are committed to improving our services to better meet the needs of our customers. In the meantime, if you have any specific shipping demands for a particular area or country, please don't hesitate to reach out to us. We value your input and would be happy to explore any possibilities to accommodate your requirements. We appreciate your patience and understanding. We value your feedback and look forward to serving you better in the future. Best regards, Anton NovaTomato Team

All reviews

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