Novel Shoppable Video & UGC
Novel Shoppable Video
Rating
5.0
feedback
23
chart
#2,295
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
35%
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Less than a year
61%
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More than a year
0%
Reviews Summary
The Novel app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, seamless onboarding process, and the ability to create shoppable videos that enhance the customer experience. The customer service provided by the Novel team is highlighted as exceptional, with quick responses to queries and willingness to assist with customizations. Merchants appreciate the impact of the app on their websites, noting improvements in engagement, conversion rates, and user experience. Overall, Novel is described as a game-changer and a must-have for any online store looking to incorporate interactive and engaging video content.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 31, 2024
The app team quickly helps me if I say I need further modifications. I am satisfied with their customer service. I really recommend this app!
Dec. 7, 2023
The best app I've used on shopify yet, hands down! The designs are gorgeous, super easy to use, and very reasonably priced. It's honestly a steal. Customer service is top notch too. Couldn't recommend more.
Nov. 9, 2023
Novel has been the best decision for our DTC business. Especially a new small business the app functionality and the ease of install (onboarding) was so simple. I recommend novel to anyone that has an ecomm brand with a presence on social. It makes marketing on your own site seamless. A really great shoppable video app. Thank you.
Nov. 8, 2023
We just installed the Novel app on our website last week to replace a manual UGC block custom block. The time save alone makes this such an incredible application. Plus the experience for the customer is unbeatable. They can view the products directly in the widget and even add to cart without even leaving the video content. We are still getting set up on the app and haven't even set up all of the journeys we plan to use throughout all of the pages and I am already writing this review. Also - unbeatable customer service and account management. Our Custom Built Site had some roadblocks to getting the widget set up and I reached out to the Novel team and they got back to me within an hour and were exhausting all of their resources to get the widget live before our new arrivals drop the next day. The app is super easy to use and install. Would highly recommend this for a UGC Widget Application for your Shopify Stores.
July 28, 2023
An awesome app for online stores and an awesome team to work with! They added several customizations to their platform so that the shoppable videos would blend in with our website and they even handled setting up an integration with the app that we use to offer/manage subscription orders.
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