Rating

4.7

feedback

33

Reviews

chart

#2,117

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    61%
  • More than a year
    6%

Reviews Summary

The Novel app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the ease of use and the high engagement rates with the content on both landing and product pages. The developers have been praised for working with users to bridge the gap between growth and scale, providing valuable support and guidance. Customers have highlighted the app's ability to showcase user-generated content (UGC) beautifully, with customizable options for embedding videos anywhere on the site. The analytics provided are straightforward and valuable for optimizing content and prioritizing videos. Overall, users highly recommend the Novel app for enhancing customer experience and increasing sales through shoppable videos.

Highlights

Ease of use and high engagement rates
Valuable support and guidance from developers
Beautiful display of UGC content
Customizable embedding options
Straightforward and valuable analytics

Rating Breakdown

  • 5
    97% (32 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 21, 2025

Easy to use – we see 10-20% of users engage with the content on both landing & product pages, so clearly it's actionable content. Developers worked with us on a plan to bridge the gap between growth & scale, which is much appreciated. Would recommend.

Store

GUNNER

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Does exactly what they say. Never had any issues, and support is great!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Hands down THE best app to show UGC content. Easily embed anywhere on our page and it just looks beautiful. On the front end, the big plus is that you can show the product(s) featured in each video (I would love for the load speed to improve here - when the product recommendations show up) On the backend, the analytics are simple & straightforward (in a good way). Attribution can easily be seen through either each collection or each product, making it easy for us to optimize and prioritize which videos to show up first. Overall, I cannot recommend this app enough. It has increased our customer experience a ton.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

This app has saved us SO much time in easily uploading videos to our website. The unique options such a small circles on landing pages, or full verticals anywhere on the site makes this completely customizable. We connected with Joe- the cofounder and her personally helped us feel comfortable with the app. Highly recommend!!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

I've had a fantastic experience with Novel! The team has been excellent to collaborate with and responds quickly to any questions. Getting started on building your journeys is straightforward and fast. Their performance metrics are valuable, as they track engagement and sales for each journey, making it easy to optimize successful content.

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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