Rating

5.0

feedback

3

Reviews

chart

#5,021

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the Parcel Protect app are overwhelmingly positive, with users praising its ease of integration and fantastic customer service. Customers appreciate the seamless claims service and the convenience of automatic insurance for all Shopify orders. The app is highlighted as a great alternative to traditional insurance options, providing peace of mind for merchants. The team behind the app is commended for their responsiveness and ability to address any integration challenges effectively, allowing users to focus on their sales without worrying about lost or damaged orders.

Highlights

Ease of integration and automatic insurance for all orders
Fantastic customer service and support
Seamless claims service
Convenience and peace of mind for merchants
Responsive team and effective solutions

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 5, 2025

Product is easy to integrate and customer service is fantastic. Fantastic alternative to traditional insurance options, seamless claims service, and the porch protection is a winner. Would highly recommend if you need a reputable freight insurance product.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Parcel Protect has been one of the best apps we've used. Initially, we had to purchase road delivery insurance for each order separately, but now, with this app, all orders on Shopify are automatically insured. This means no more worrying about forgetting to buy coverage for individual shipments. The claims process is also simple and flexible, allowing either the merchant or the customers to file. Plus, the team offers excellent support, making the experience even smoother!

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 24, 2024

Dash and the team have been amazing to deal with. Our store had a few curve balls for the guys relating to the integration and the way we operate. The guys took it all in stride and came up with timely solutions which have now allowed us to focus more on the sales side of the business and not loose any sleep about lost or damaged orders. Thanks guys keep up the good work.

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

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