Rating
4.2
feedback
17
chart
#472
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
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Less than a day
0%
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Less than a month
6%
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Less than a year
82%
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More than a year
0%
Reviews Summary
Numeral, a sales tax automation app for Shopify, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the automation and ease of managing sales tax compliance that Numeral provides. The app is praised for monitoring economic nexus, updating tax collection settings, and filing returns on behalf of users. Customers also highlight the excellent customer service, responsiveness, and proactive support offered by Numeral's team. The platform is described as user-friendly, accurate, and reliable, making it a valuable tool for staying compliant with state tax filings. However, there are negative reviews mentioning issues such as delayed communication, incomplete registrations, and lack of proactive outreach from Numeral. Some users expressed dissatisfaction with billing practices and perceived gaps in service delivery, leading to concerns about compliance risks and the need for closer monitoring.
Highlights
Review RSS Feed
All reviews
Jan. 15, 2026
Numeral is a scam. I signed up in August to find out in January of this year that they had not filed my taxes even for the state I reside in for over 4 months. They will bill you large amounts to "file," but when my CPA looked into it when reconciling EOY it turns out that they had not filed anything for months. They also could not provide me with any reporting log of what they did with account confirmations. Honestly, Numeral should not be allowed to be an app on the Shopify app store at this point.
Jan. 9, 2026
We are so grateful for Numeral. Sales tax is unbelievably difficult to manage, and Numeral automates the process while keeping me in the loop. It feels so good knowing that they are monitoring our economic nexus, updating our Shopify tax collection settings, and filing on our behalf. Just keep in mind that you still have to review your settings and monitor for changes in physical nexus that Numeral might not be aware of.
Jan. 9, 2026
I've been using Numerals for a couple of years now. It has been a huge relief on state tax filings. They take care of everything which gives me more time to work on the actual business itself. If you're pushing numbers on Shopify, I highly recommend using Numerals to stay compliant with each state.
Jan. 5, 2026
Numeral has been an absolute joy to work with after switching from Avalara last year. Their customer service is top notch, I love their platform, and even better they are actually filing our returns (more than I can say for Avalara). I highly recommend their service!
Jan. 5, 2026
We've been using Numeral for several years now, and it's been great. Sales tax is one of those things you don't want to think about until things go wrong…. and with Numeral, it's just been consistently accurate across filings and 30+ states The support has been helpful and thats the one thing they do supremely well - having someone side by side to guide you along the way. Not only do they deal with all the mail, whenever we've had questions, their team has been extremely responsive and actually try to help…. not just pointing to docs, but making sure things are handled correctly. We've used a number of other solutions in the past and Numeral does extremely well with guided support Numeral has been very reliable for us and I'd recommend them to other brands who need sales tax automation
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