StockHero Material Inventory
Real-time inventory sync for bundles, kits, and raw materials.
Rating
4.3
feedback
7
chart
#6,355
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
43%
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Less than a year
43%
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More than a year
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Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the responsiveness and helpfulness of the customer service team, ease of creating bundles, and the overall usefulness of the app in managing stock and inventory. Users appreciate the quick and quality support provided by Mathias, Maxime, and the team. However, there is a negative review pointing out limitations in the app, such as the lack of instructions, slow support, and issues with inventory control like not being able to set a minimum re-order level for stock.
Highlights
Review RSS Feed
All reviews
March 19, 2026
This app is great for bundles and manufacturing. Maxime and his team are super responsive with any questions or concerns I have. The customer service is some of the best I've received in any of the Shopify apps I use.
March 9, 2026
Mathias and Maxime are super responsive and helpful. Once you get started on creating bundles, the process is easy. Customer service is quick and easy to access.
Dec. 15, 2025
Application très intéressante que j'utilise quotidiennement vraiment ça change la vie ! Pour le suivi du stock de matière premiere ou de produits finis au top ! Sav réactif et de qualité. Rien à dire Merci
Feb. 26, 2025
This app is not only very limited in what it can do. But there is zero "help" or instructions section. And the support is slow, if at all it seems. Some examples of the limitations: You cannot set a minimum re order level for stock, it will only re order when your stock hits zero. So if your leadtime is 30 days to order more stock, you are in trouble. If any of the items in the Material list (Bill of materials) reach zero. The main product will show "out of stock/pre order" regardless of your settings on these products (keep selling when out of stock). There is no settings to manipulate this. So you are still really left with no inventory control.
Thank you for taking the time to share your experience with our app. We appreciate all feedback as it helps us improve our service and clarify any misunderstandings. Regarding your support concerns, we haven't received any previous inquiries from your account. Our support team typically responds within 24 hours, and we'd be happy to assist you directly with any questions at [email protected]. Sometimes messages get filtered or lost, so please don't hesitate to reach out again. You can also book a 15 minutes call with us via a link on the welcome page. About the "out of stock/pre-order" behavior you mentioned—this is actually controlled by Shopify's native settings rather than our app. You can enable the "Continue selling when out of stock" option on your main product to maintain availability regardless of component status. Our app doesn't override these Shopify settings. Regarding minimum reorder levels, there seems to be a misunderstanding about our app's purpose. This app is specifically designed to manage inventory levels for bundles and materials, ensuring accurate stock tracking—not to send restock alerts. For inventory notifications and customizable reorder thresholds, we offer a separate dedicated app that handles these alerts, which is mentioned on our welcome page. You might find this other solution better suited for your 30-day lead time inventory management needs. I'd be happy to provide specific guidance on setting up either app to better suit your inventory management needs. Please feel free to contact me directly at [email protected] for personalized assistance. Again, thank you for your feedback—it helps us improve our communication and services.
Oct. 30, 2024
Excellente application pour créer les bundles. Facile à utiliser et pratique. Nous avons reçu un très bon accompagnement pour nous présenter l'application, ensuite tout est très intuitif :)
Erica, Ça nous fait plaisir de vous accompagner dans l'optimisation de vos processus ! Cordialement, Max
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