Rating
3.8
feedback
4
chart
#4,367
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the fast response time and smooth functionality of the app. Users appreciate the straightforward product inquiry form that seamlessly integrates into their store's layout. The backend is easy to navigate, making setup and customization quick and painless. However, there is a negative review mentioning a technical issue where the contact form stopped working, potentially leading to a loss of customers. The issue was resolved after accessing the settings page, but the downtime was a concern for the user. Another review praises the developer for swiftly responding to feedback and making necessary improvements to the app, showing dedication to enhancing user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 26, 2024
This app is exactly what we needed to add a straightforward product inquiry form to our site. The design is clean and unfussy, fitting perfectly into our store’s layout without any unnecessary distractions. The backend is just as simple to navigate, making setup and customization quick and painless. Honestly, I’m surprised this isn’t a standard feature on most Shopify stores!
Oct. 11, 2024
The contact form stopped working around June 2024. I was informed by one of my customers that it wasn’t functioning, and as a result, I likely lost customers. When I checked the settings page, it took quite a while to load. I suspect there was an update that my store somehow missed, which caused the contact form to stop working. It is functioning now after I accessed the settings page, but I probably lost valuable customers during that time.
Sorry for it, we updated app so you need check timely
Aug. 8, 2024
We just enroll this app into our company website. However, we find one of the app function interface is too cumbersome, needed improvement due to the natural of our business. After feedback to OC Product Enquiry, the developer Ajay response swiftly and take our feedback seriously and subsequently made the necessarily changes. This change will benefit more user dimensions. Really appreciate Ajay's understandings and kind assistance to modify the app. Good job!
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