Rating
3.0
feedback
2
chart
#4,926
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with one customer expressing frustration over the contact form not working properly, potentially leading to a loss of customers. They mentioned that the settings page took a while to load, indicating a possible missed update. On the other hand, another customer gave a 5-star rating, highlighting the responsive customer service provided by the developer. They mentioned that after providing feedback, the necessary changes were swiftly implemented, improving the app's usability for their business. Overall, the app seems to have issues with functionality but receives praise for excellent customer support and responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 11, 2024
The contact form stopped working around June 2024. I was informed by one of my customers that it wasn’t functioning, and as a result, I likely lost customers. When I checked the settings page, it took quite a while to load. I suspect there was an update that my store somehow missed, which caused the contact form to stop working. It is functioning now after I accessed the settings page, but I probably lost valuable customers during that time.
Aug. 8, 2024
We just enroll this app into our company website. However, we find one of the app function interface is too cumbersome, needed improvement due to the natural of our business. After feedback to OC Product Enquiry, the developer Ajay response swiftly and take our feedback seriously and subsequently made the necessarily changes. This change will benefit more user dimensions. Really appreciate Ajay's understandings and kind assistance to modify the app. Good job!
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