Ochatbot: AI Chatbot & AI Chat for Shopify

Ochatbot: AI Chatbot & AI Chat

Ochatbot's Gen AI Increases Sales and Reduces Support Tickets.

Rating

5.0

feedback

4

Reviews

chart

#3,942

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    75%
  • More than a year
    25%

Reviews Summary

Ometrics, specifically their Ochatbot, has received overwhelmingly positive reviews from ecommerce merchants. Users have highlighted the ease of setup and the significant increase in sales and revenues after implementing Ochatbot on their Shopify store. The support staff at Ometrics are praised for being helpful, friendly, and quick to resolve any issues. Additionally, the AI capabilities of Ochatbot are commended for becoming smarter over time and providing valuable insights to customers.

Highlights

Ease of setup and implementation
Increase in sales and revenues
Helpful and friendly support staff
AI capabilities and customer insights
Responsive and supportive

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2024

We have worked with Ometrics for a long time. John with Ometrics is great. They are good people, and their chat and software fulfill a number of important roles. We were particularly focused on increasing revenue and AOV, along with reporting on user behavior and conversations to gain valuable business insights with monthly custom reports via our Pro plan. We had great rapport with Ometrics, and we are grateful for their support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

This a great set up with really helpful and friendly support staff. Could not recommend them enough. It is easy and simple to learn and maintain. Any issues I have come across have been resolved easily and quickly

Store

Maqio

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2020

Ometrics Ochatbot has only been easy to setup with the Pro plan and our sales through Ochatbot have increased 46% and our revenues have doubled. We have also seen a reduction in support and sales questions. We highly recommend working with them as they are very responsive and supportive.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 18, 2020

Ometrics Ochatbot is a key asset to our Shopify store. Our sales per user through Ochatbot have increased from 13.40% to 45.36%. Ochatbot's AI becomes smarter each month answering customer questions and providing advice on the best product for our customers needs. We love working with them. Highly recommend Ochatbot!

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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