Rating

4.8

feedback

193

Reviews

chart

#621

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    31%
  • Less than a year
    52%
  • More than a year
    12%

Reviews Summary

Octane AI is highly praised for its great app functionality and exceptional customer support, with team members like Ivana, Ariel, and Mark going above and beyond to assist users in setting up and customizing their quizzes. Users appreciate the ease of use and effectiveness of the app in capturing emails, boosting sales, and improving customer engagement. The support team is described as patient, responsive, knowledgeable, and proactive in helping users navigate the platform and optimize their quiz experiences. However, some users mention limitations such as the app being relatively expensive for the setup required, external integrations needed for certain functions, and the complexity of building custom quizzes, especially for businesses with a large number of SKUs.

Highlights

Great app functionality and ease of use
Exceptional customer support
Effective in capturing emails and boosting sales
Limitations in pricing and complexity of setup
Need for external integrations for certain functions

Rating Breakdown

  • 5
    91% (176 ratings)
  • 4
    4% (8 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (193)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 23, 2025

Outstanding app and even better support! We implemented a make-up foundation finder quiz for our store using Octane AI, and we couldn’t be happier with the results. The app is incredibly intuitive, highly customizable, and integrates seamlessly into our Shopify store. Most importantly, the support team is absolutely fantastic – quick to respond, super helpful, and genuinely committed to making sure everything runs smoothly. If you’re looking for a powerful quiz solution with top-notch service, this is 100% the app to go with. Highly recommended!

Using app

--

Total reviews

22

Average rating

5.0

5 / 5 Share

July 21, 2025

Ariel was great help troubleshooting logic to generate result pages for our product recommendation quiz. Thank you!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Great app and great support from Ivana! Highly recommend :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Octane AI has been number one for a long time for a reason. The logic just works for the Shopify-oriented brain (and store). I had a few questions about how to best achieve what I was looking for and Ariel from the support team was fantastic in helping me. He took my quiz, provided suggestions, and offered a white glove experience. The follow up and follow through of this support team (Ivana as well followed up from a different chat) is super impressive. Use them as a resource for sure!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

We just signed up and are still getting our quiz up and running fully but we have very high hopes this will be a huge success for our business. I will say that I have had many questions and Ariel in support has answered all my questions quickly and always found the answer for me. His help has been much needed. Very grateful for him and helping me navigate this new platform.

Using app

15 days

Total reviews

1

Average rating

5.0

All reviews

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