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The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality and ease of use. Many users highlighted the excellent customer support they received, with the support team being described as helpful, responsive, and attentive to detail. The app's ability to manage complex shipping rules, such as specific restrictions for different collections and regions, was a standout feature for many merchants. Users also appreciated the flexibility of the app in customizing shipping options based on various criteria like weight, order value, and location. Overall, the app was commended for solving specific shipping needs efficiently and effectively.