OKURU Order SMS

The reviews are overwhelmingly positive, with merchants praising the app’s ease of setup, smooth performance, and usefulness for SMS order updates and COD workflows. A major strength highlighted repeatedly is the support team: reviewers mention prompt, patient, calm, and hands-on assistance from specific team members, especially when integrating SMS APIs, fixing issues, or setting up customized SMS flows. Several users also note that the app is reliable over time and works well with third-party tools, making it a practical solution for Shopify stores. The main negative aspect is not about the app’s core functionality, but rather that some users needed help during setup or integration, suggesting there may be a learning curve or occasional configuration challenges. However, even these comments are framed positively because the support team resolves problems quickly and thoroughly. Overall, the feedback suggests a dependable app backed by excellent customer service, with very little criticism in the reviews provided.