S: Estimated Delivery Date ETA
Synctrack Estimated Delivery Date, EDD, ETA
Rating
4.9
feedback
324
chart
#148
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer support. Users appreciate the app's ability to provide estimated delivery dates, which helps reduce customer inquiries and enhances satisfaction. The customer service team is described as friendly, efficient, and quick to resolve any issues or queries. Some users specifically mention the helpfulness of support specialists like Andy, Samuel, Niel, Vincent, and Joy. The app is commended for its user-friendly interface, diverse features, and fast speed. Overall, users highly recommend the app for online stores looking to offer estimated delivery times and improve customer experience.
Highlights
Rating Breakdown
All reviews
Dec. 1, 2024
Very easy to use and integrate. I even messaged their chat at 10pm on a Saturday and got a response to a question I had. Good customer service goes a long way! I will continue to use this app now.
Thank you so much for your wonderful review! π We're thrilled to hear that you found the Estimated Delivery Date ETA app easy to use and integrate. It's great to know that our customer service, even at 10pm on a Saturday, made a positive impact on your experience. π We're so happy to have you continue using the app! π If you ever need further assistance, we're always here to help! β¨
Nov. 29, 2024
great service
Thank you for your feedback! π We're so glad to hear you had a great experience with the Estimated Delivery Date ETA app. If you need any further assistance, we're always here to help! ππ
Nov. 27, 2024
Outstanding Support! The app serves its purpose and the support team is Top notch. Thanks Joy & Lynn for your help
Thank you so much for the amazing review! Weβre thrilled to hear the app is serving its purpose and that our support team, especially Joy & Lynn, could assist you. Your feedback truly motivates us to keep providing the best service possible. We appreciate you! πππ
Nov. 26, 2024
Weβre thrilled to your 5-star review π Your support means a lot, and weβre committed to continuing to provide excellent service. If you ever need anything, donβt hesitate to reach out. πβ¨
Nov. 25, 2024
Perfect.Cam solved my problem very quickly! Thanks so much!!!
We're thrilled to hear that Cam solved your problem quickly! π Thank you so much for your kind words and support. If you ever need further assistance, we're always here to help. ππ
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