Rating

4.9

feedback

388

Reviews

chart

#119

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    26%
  • Less than a month
    33%
  • Less than a year
    26%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the efficient and helpful customer service provided by the support team, with specific mentions of team members like Joy, Cam, Tracy, Samuel, Andy, and others. Users highlight the app's functionality in allowing them to edit delivery dates, display clear timelines to customers, and customize the interface easily. The support team is praised for quick responses, resolving issues promptly, and being friendly and knowledgeable. Overall, the app is described as a game-changer for Shopify store owners, enhancing transparency, customer experience, and trust.

Highlights

Efficient and helpful customer service
Functionality in editing delivery dates and displaying timelines
Ease of customization and interface
Quick responses and issue resolution
Game-changer for enhancing transparency and customer experience

Rating Breakdown

  • 5
    95% (368 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2025

This app does exactly what it promises β€” and does it exceptionally well. We were looking for a seamless, customizable way to show estimated delivery dates on our product pages, and Synctrack EDD delivered (pun intended). The setup was intuitive, the features are powerful, and it integrates beautifully with our theme. But what really sets this app apart is the support. I had a few specific requests during setup, and Vincent was unbelievably helpful. Not only did he respond quickly, but he also understood exactly what we needed and guided us through the changes with clarity and professionalism. It felt like having a dedicated dev on standby. If you're serious about building trust with your customers and boosting conversions with clear delivery expectations, this app is a no-brainer. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review of Synctrack EDD! 🌟 We're absolutely thrilled to hear the app met your expectations and worked seamlessly with your theme. And we're so glad Vincent could provide exceptional support during your setup β€” he's truly a rockstar! πŸ’ͺπŸ™Œ Your feedback on building trust and boosting conversions means a lot to us, and we're happy to be part of that journey with you. Thank you for your high recommendation β€” we truly appreciate it! πŸ’–πŸ“¦βœ¨

5 / 5 Share

April 12, 2025

I just installed and had an issue with where the EDD block was displaying on my product pages. I contacted support and Niel fixed the issue within minutes. Great support and looking forward to trying it out further!

Using app

--

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review of Estimated Delivery Date ETA app! 😊 We're happy to hear Niel was able to fix the display issue so quickly β€” he's awesome! πŸ’ͺ We're excited for you to explore more of what the app can do. Thanks for choosing Estimated Delivery Date ETA! πŸ’–πŸ“¦βš‘

5 / 5 Share

April 11, 2025

amazing customer service. app is very helpful for customers.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great feedback on Estimated Delivery Date ETA app! 🚚✨ We're thrilled to hear the app is helpful for your customers and that our customer service impressed you! 😊 Your support means a lot β€” thanks for choosing Estimated Delivery Date ETA! πŸ’–πŸ“¦πŸ™Œ

5 / 5 Share

April 9, 2025

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star love for Estimated Delivery Date ETA app! ⭐⭐⭐⭐⭐ We're thrilled to have your support and so glad the app is meeting your expectations. 😊 If you ever need anything, we're here for you. Thanks again for choosing ETA! πŸ’™πŸ“¦βœ¨

5 / 5 Share

April 8, 2025

Amazing app. I had a small issue (my fault), but to my surprise the team was so fast to help it was wild. Super good customer service, and the app integration + esthetics is top notch.

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review of Estimated Delivery Date ETA app! 🌟 We're glad we could assist you quickly β€” no worries at all, things happen, and we're always here to help! 😊 It’s awesome to hear you’re loving the integration and design. Thanks for the kind words and for choosing ETA! πŸ’™βš‘

All reviews

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