Rating

4.9

feedback

336

Reviews

chart

#144

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    14%
  • Less than a month
    22%
  • Less than a year
    46%
  • More than a year
    15%

Reviews Summary

The Omega Estimated Delivery Date app has received overwhelmingly positive reviews from users. Customers praise the app for its ability to specify estimated delivery dates for different products based on various conditions, its user-friendly interface, and the exceptional customer service provided by the support team. Users appreciate the quick responses and efficient problem resolution, as well as the willingness of the support team to go above and beyond to assist with customizations and technical issues. The app's functionality, ease of use, and the personalized assistance from team members like Tracy, Andy, Joy, Samuel, and Vincent have been highlighted as key strengths.

Highlights

Efficient customer service and quick problem resolution
User-friendly interface and customizable features
Ability to specify estimated delivery dates for different products
Positive feedback on specific support team members like Tracy, Andy, Joy, Samuel, and Vincent
Appreciation for the willingness of the support team to assist with customizations and technical issues

Rating Breakdown

  • 5
    94% (315 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2024

Does a great job of allowing us to specify estimated delivery dates for all different types of products based on a variety of complicated conditions for different countries. And the support team are very helpful as well. Highly recommend.

Using app

21 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your detailed and positive review! 😊 We're thrilled to hear that our app effectively helps you specify estimated delivery dates across various products and countries. πŸŒπŸ“¦ Our support team is always here to assist, and we'll be sure to pass along your kind words! πŸ™Œβœ¨ Highly appreciate your recommendation! πŸ‘β€οΈ

5 / 5 Share

Dec. 20, 2024

quick responses resolved my problem very fast!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our quick responses helped resolve your issue swiftly. If you need any further assistance, feel free to reach out! 😊

5 / 5 Share

Dec. 19, 2024

Amazing team, an always happy to help. they even custom made a code to helped us to bulk add rules for our store. amazing app, highly recomend

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to hear that our team was able to assist you with custom solutions and that the Estimated Delivery Date ETA app is working well for your store. We truly appreciate your recommendation and are always here to help whenever you need support! 😊

5 / 5 Share

Dec. 17, 2024

It is a great App and best customer service,

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the Estimated Delivery Date ETA app and that our customer service has been helpful to you. πŸššπŸ’¨ We’re always here to support you and ensure the app works perfectly for your needs. If you have any more questions or feedback, feel free to reach out! Thanks for choosing us! πŸ™Œ

5 / 5 Share

Dec. 13, 2024

Always quick to help and super friendly. Plus the app works great in showing when items are delivered!

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that our team is always quick to help and super friendly 😊.Your satisfaction is our top priority! If you ever need any assistance or have feedback, feel free to reach out. Thanks again for your support! πŸ™Œβœ¨

All reviews

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