Rating

4.9

feedback

324

Reviews

chart

#148

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    21%
  • Less than a year
    46%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer support. Users appreciate the app's ability to provide estimated delivery dates, which helps reduce customer inquiries and enhances satisfaction. The customer service team is described as friendly, efficient, and quick to resolve any issues or queries. Some users specifically mention the helpfulness of support specialists like Andy, Samuel, Niel, Vincent, and Joy. The app is commended for its user-friendly interface, diverse features, and fast speed. Overall, users highly recommend the app for online stores looking to offer estimated delivery times and improve customer experience.

Highlights

Ease of use, customization options, excellent customer support
Estimated delivery dates, customer satisfaction
User-friendly interface, diverse features, fast speed
Helpful support specialists like Andy, Samuel, Niel, Vincent, Joy
Recommendation for online stores

Rating Breakdown

  • 5
    94% (303 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2024

Very easy to use and integrate. I even messaged their chat at 10pm on a Saturday and got a response to a question I had. Good customer service goes a long way! I will continue to use this app now.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you found the Estimated Delivery Date ETA app easy to use and integrate. It's great to know that our customer service, even at 10pm on a Saturday, made a positive impact on your experience. πŸš€ We're so happy to have you continue using the app! πŸ’™ If you ever need further assistance, we're always here to help! ✨

5 / 5 Share

Nov. 29, 2024

great service

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're so glad to hear you had a great experience with the Estimated Delivery Date ETA app. If you need any further assistance, we're always here to help! πŸ’™πŸš€

5 / 5 Share

Nov. 27, 2024

Outstanding Support! The app serves its purpose and the support team is Top notch. Thanks Joy & Lynn for your help

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We’re thrilled to hear the app is serving its purpose and that our support team, especially Joy & Lynn, could assist you. Your feedback truly motivates us to keep providing the best service possible. We appreciate you! πŸŒŸπŸ™ŒπŸ˜Š

5 / 5 Share

Nov. 26, 2024

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled to your 5-star review 😊 Your support means a lot, and we’re committed to continuing to provide excellent service. If you ever need anything, don’t hesitate to reach out. πŸ™Œβœ¨

5 / 5 Share

Nov. 25, 2024

Perfect.Cam solved my problem very quickly! Thanks so much!!!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that Cam solved your problem quickly! 😊 Thank you so much for your kind words and support. If you ever need further assistance, we're always here to help. πŸ™ŒπŸ’™

All reviews

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