Rating

4.9

feedback

426

Reviews

chart

#350

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    28%
  • Less than a month
    30%
  • Less than a year
    26%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick responses from the support team. Many users highlighted specific support team members who were particularly helpful and responsive. The app itself was described as easy to set up, with great features that enhance the customer experience. Users appreciated the seamless integration with Shopify and the ability to customize delivery estimates. However, there were a few mentions of the free plan limitations and the need to upgrade for certain features.

Highlights

Excellent customer service and quick responses from the support team
Easy setup and great features
Seamless integration with Shopify and customizable delivery estimates
Limitations of the free plan and need to upgrade for certain features

Rating Breakdown

  • 5
    96% (408 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 94% (402)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 30, 2026

Niel pinpointed the issue i was having and solved it right away, even when i thought he was arriving at the wrong answer he showed expertise and fixed the issue for me with great customer service the whole time, 5 stars.

Store

Teqloom

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2026

App is working well for us. We had a few small things that needed customer support and they were pretty quick to respond and helped us implement the app well. So far it's working as expected

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2026

Support team Have Quickly Responded Thank You

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 🙌 We’re glad our support team was able to respond quickly, that’s exactly what we aim for. If you ever need anything else, we’re always here to help! 🚀

5 / 5 Share

May 23, 2026

Even on a Saturday afternoon, Florence was there for us! Thank You!

Using app

9 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for the kind words! 🙌 We’re so glad Florence was there to support you, even on a Saturday afternoon! That’s the level of dedication we strive for. We’ll be sure to share your appreciation with her. If you ever need anything else, we’re always here to help! 🚀

5 / 5 Share

May 15, 2026

This is the app we've been looking for. And the customer service has been great they reply right away. THANK YOU ESTHER!

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback on S: Estimated Delivery Date ETA app 😊 We're absolutely thrilled to hear this is the app you've been looking for! It also means a lot to know our support team could assist you quickly, and we’ll be sure to share your lovely words with Esther 💙 Thank you again for your support and trust in our app 🚀

All reviews

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