OMNI Memberships & Loyalty CRM
Shopify Rewards & Loyalty Program (with POS Integration)
Rating
5.0
feedback
18
chart
#1,363
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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Less than a month
17%
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Less than a year
72%
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More than a year
0%
Reviews Summary
The OMNI loyalty app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have praised the app for its exceptional customer support, valuable features like membership tiers, loyalty points, and pay-with-points options, as well as its seamless integration with Shopify POS. The user-friendly interface, ease of use in tracking points and redeeming rewards, and the ability to create customized loyalty programs have been highlighted as key strengths of the app. Additionally, the professional and responsive support team has been commended for their assistance in setting up and optimizing the app for managing loyalty programs effectively.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 6, 2024
I would like to highly commend Stuart from OMNI for his exceptional support since I transitioned our membership rewards to OMNI. Recently, a customer encountered an issue where their previous spent amount was lost after an update. Stuart promptly worked with the engineers to create a manually adjustable tier, allowing me to compensate the customer fairly. His dedication and problem-solving skills are truly impressive. Highly recommended!
Nov. 29, 2024
The app has been a valuable addition to our store, offering features like membership tiers, loyalty points, product redemption, and pay-with-points options that align well with our needs. Its straightforward interface makes it easy to track points and redeem rewards, helping us keep members engaged and strengthen customer loyalty. The support team, including consultants and engineers, has been professional, responsive, and supportive throughout the setup and beyond. While the app already performs well, we look forward to future enhancements in the interface and new features to expand marketing and CRM capabilities. Overall, we would recommend it for managing loyalty programs.
Nov. 11, 2024
OMNI not only expand your member database but also keep members engaged and retained with instant rewards and automated flows. By unifying online and in-store memberships, including integration with Shopify POS and other POS systems, OMNI unlocks the power of omnichannel CRM & loyalty. The advanced membership management features, such as VIP tiers and Paid Memberships, provide a tailored experience for customers. With options like birthday campaigns, winback flows, and more, there are endless ways to reward your customers and keep them coming back for more. Highly recommend
Oct. 14, 2024
Very easy to use and the customer service is very helpful and prompt in reply. They cater to our required customization very well allowing us to achieve our CRM goals! Highly recommended to stores looking for a seamless app for loyalty program!
Sept. 3, 2024
I recently started using the loyalty program, and I must say it's incredibly easy to use. The interface is user-friendly, making it simple to track points and redeem rewards. Everything is straightforward, and I never have to guess what to do next. Also integrated with Shopify POS, making O2O very seamless.
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