Pulse NPS, Surveys & Feedback
Track NPS and customer feedback, analyze it and take action
Rating
5.0
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#14,828
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Reviews Summary
Pulse NPS, Surveys & Feedback is an enterprise-level customer experience suite that allows merchants to track NPS and customer feedback, analyze it with AI, and take real-time actions to prevent churn. It enables building surveys for various channels and provides feedback reports segmented by different criteria. The app also offers alerts for real-time responses to customer objections and uses NLP to identify key issues.
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All reviews
March 25, 2025
We wanted an app that can do surveys both on the thank you page and after the order is received and after testing a lot of apps we settled with this one. The team was super nice and extended our trial for another 2 months, and also helped answer our questions. So far we're very happy and 100% reccommend!
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