Pulse NPS, Surveys & Feedback
Track NPS and customer feedback, analyze it and take action
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#15,424
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Reviews Summary
Pulse NPS, Surveys & Feedback is an enterprise-level customer experience suite that enables merchants to track NPS and customer feedback, analyze it with AI, and take real-time actions to prevent churn. The app allows for building surveys across various channels and locations, with feedback reports segmented for detailed analysis. Real-time alerts can trigger responses to customer objections, and NLP helps in identifying key issues for proactive feedback management.
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