Pulse NPS, Surveys & Feedback for Shopify

Pulse NPS, Surveys & Feedback

Track NPS & customer feedback and analyze to prevent churn

Rating

5.0

feedback

1

Reviews

chart

#7,031

Shopify

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Reviews Summary

Pulse NPS, Surveys & Feedback is an enterprise-level customer experience suite that allows merchants to track NPS and customer feedback, analyze with AI, and take real-time action to prevent churn. It enables building surveys across various channels and provides feedback reports segmented by different criteria. The app also offers alerts for real-time responses and NLP for identifying key issues in customer feedback.

Rating Breakdown

  • 5
    100% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
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All reviews

5 / 5 Share

March 25, 2025

We wanted an app that can do surveys both on the thank you page and after the order is received and after testing a lot of apps we settled with this one. The team was super nice and extended our trial for another 2 months, and also helped answer our questions. So far we're very happy and 100% reccommend!

Using app

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Total reviews

2

Average rating

5.0

All reviews

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