Pulse NPS, Surveys & Feedback
Track NPS and customer feedback, analyze it and take action
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#15,619
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Reviews Summary
Pulse NPS, Surveys & Feedback is an enterprise-level customer experience suite that allows merchants to track NPS and customer feedback, analyze it with AI, and take real-time actions to prevent churn. It enables building surveys and deploying them across various channels like websites, email, SMS, ads, mobile apps, and in-store. The feedback reports are segmented by channel, location, brand, and more, with alerts triggering real-time responses to customer objections. NLP is used to identify key issues for proactive management of customer feedback. However, there are not enough reviews to analyze at the moment.
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