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Pulse NPS, Surveys & Feedback

Name: Pulse NPS, Surveys & Feedback
Brand: Omniconvert SRL
Rating: 5.0 (1 reviews)

Track NPS and customer feedback, analyze it and take action

Analytics Surveys

Developer

Omniconvert SRL

View on App Store

Pulse NPS, Surveys & Feedback

Rating

5.0

Feedback

Reviews

Chart

#12,383

Shopify

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Overall position in the Shopify App Store.

Reviews summary

Pulse NPS, Surveys & Feedback is an enterprise-level customer experience suite that allows merchants to track NPS and customer feedback, analyze it with AI, and take real-time actions to prevent churn. It enables the creation and deployment of surveys across various channels like websites, email, SMS, ads, mobile apps, and in-store. The feedback reports are detailed and segmented by different criteria such as channel, location, and brand. The app also provides alerts for real-time responses to customer objections and utilizes NLP to identify key issues for proactive management of feedback.

Rating breakdown

5 100% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)

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Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

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All reviews

5 / 5 Share

March 25, 2025

We wanted an app that can do surveys both on the thank you page and after the order is received and after testing a lot of apps we settled with this one. The team was super nice and extended our trial for another 2 months, and also helped answer our questions. So far we're very happy and 100% reccommend!

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