Omniva shipping
The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration over the app's functionality and poor customer support. Common issues mentioned include the app not working properly, disappearing, failing to load, and causing problems with basic shipping functions. Users have reported wasted hours trying to troubleshoot issues, with little to no resolution from the support team. Specific complaints include Apple Pay not working, login issues, errors during high traffic periods, and difficulties in generating and downloading labels. Overall, users are dissatisfied with the app's reliability, lack of proper development and testing, and unhelpful technical support.
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Absolutely terrible app and an even worse customer support experience. This is honestly one of the most frustrating Shopify apps I have ever had to deal with. Nothing works properly when you actually need it. The app constantly has problems, disappears, fails to load, and basic shipping functions that should take seconds become a complete nightmare. We have wasted hours trying to get this thing working, refreshing, reinstalling, and troubleshooting issues that should never exist in the first place. And when you contact Omniva support, you get absolutely nowhere. They either don't understand the problem, give useless answers, or simply blame something else instead of actually fixing their broken system. How can a shipping company provide an app this unreliable? We run a real store with real customers and real shipments. We cannot afford an integration that randomly stops working and support that cannot resolve basic technical problems. Extremely disappointing. Avoid this app if you can. The Shopify integration desperately needs proper development, testing, and competent technical support. This is nowhere near the quality you would expect from a serious shipping company. 0/10
Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP
Hello, Leo, we're sorry to hear that You've experienced problems using the Omniva Shipping plugin. We would be grateful if You could share your case with us by contacting us at [email protected] and provide more details about the problem. Thank You!
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