Omniva shipping
Streamlined Shipping Solutions for E-commerce Stores
Rating
1.0
feedback
8
chart
#24,720
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
25%
-
More than a year
12%
Reviews Summary
The reviews for the Shopify Omniva plugin are overwhelmingly negative, with users experiencing various issues such as Apple Pay not working, installation problems, login page redirection after setup, address generation errors during high traffic periods, and overall functionality issues. Customers have expressed frustration with the app's performance, design choices, and lack of user-friendliness. The lack of response from customer support and difficulties in downloading generated labels have further added to the dissatisfaction. Users feel that the app was rushed and not thoroughly tested, leading to a poor user experience and potential business impact.
Highlights
Review RSS Feed
All reviews
March 4, 2025
Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP
Hello, Leo, we're sorry to hear that You've experienced problems using the Omniva Shipping plugin. We would be grateful if You could share your case with us by contacting us at [email protected] and provide more details about the problem. Thank You!
Oct. 25, 2024
3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"
July 3, 2024
Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information." These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems. Thank you for your attention to these issues.
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