CedCommerce OnBuy Integration
Sell with OnBuy, the fastest-growing marketplace in the world
Rating
4.0
feedback
112
chart
#2,609
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
14%
-
Less than a year
58%
-
More than a year
24%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick response times, and helpful support teams. Users appreciate the app's functionality once set up and the ease of syncing inventory and orders. However, negative themes include issues with product matching, limitations on the number of SKUs supported, and difficulties in communication and integration. Some users found the app confusing or time-consuming, while others faced challenges with setting up profiles and resolving synchronization problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 18, 2024
Very appreciate , I am so glad I could use their app . And their customer service are so professional and full of patience,thank you
March 27, 2024
TERRIBLE APP DONT INSTALL, VERY HARD TO DELETE AND UNSUBSCRIBE AND WHEN YOU CONTACT THEM FOR HELP ON HOW TO DELETE AND UNSUBSCRIBE THEY DONT ANSWER
Feb. 9, 2024
The app works great, one of the better marketplace integrations I have used. I had some difficulty understanding how the spreadsheet upload worked but customer service were very helpful. They respond extremely quickly and took their time to fix the issues I was facing on my behalf, as well as talking me through the process and what they had done in a meeting.
Dec. 19, 2023
Good service.... eventually , they did not understand the issues and would have been better and quicker if they could act like humans and telephone for chat , would have sorted the problem a lot quicker , emails / screenshots are ok for easy problems, but sometimes a chat is better. Thanks Caratech.
Jan. 29, 2024
Absolutely dreadful. They cannot match the right products with the shopify site to the onbuy site. You end up spending much time trying to communicate with them to sort it out. I am going to leave them very soon if they do not resolve the matter. I have another feed company ready and waiting in the pipeline!
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