CedCommerce OnBuy Integration

The reviews are overwhelmingly positive about the app’s core purpose: connecting Shopify stores to OnBuy and syncing products, inventory, orders, pricing, and tracking. Many merchants say the integration is smooth or easy once set up, and several describe the app as essential or one of the better marketplace connectors they have used. A major strength highlighted throughout is the support team, with repeated praise for fast responses, clear communication, patience, and hands-on help during onboarding, setup, troubleshooting, and account configuration. Specific staff members are mentioned as being especially helpful, and some reviewers note that support went above and beyond through live chat, calls, and even WhatsApp assistance. The negative feedback centers on setup complexity, limitations around product handling, and concerns about support consistency. Some users found the app clunky, not intuitive, or time-consuming to configure, especially for stores with many SKUs, variants, bundles, or special product structures. A few reviewers complained about pricing limits tied to cataloguing all SKUs, difficulty deleting or unsubscribing, and slow or unhelpful support in certain cases. Overall, the app is seen as powerful and effective for many merchants, but it may be less suitable for more complex catalogs or users who want a simpler, more flexible integration experience.