Rating

4.9

feedback

80

Reviews

chart

#791

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    25%
  • Less than a month
    35%
  • Less than a year
    24%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality, ease of use, and the exceptional customer support provided by the team. Many users highlighted the quick response times and the willingness of the support team to go above and beyond to resolve any issues. The app is commended for its ability to increase conversion rates, streamline the checkout process, and offer customization options to match the brand's aesthetics. However, there was one negative review mentioning poor customer service and unmet promises of customization work within a specified timeframe.

Highlights

Positive customer support and quick response times
Functionality and ease of use
Customization options and brand matching
Increase in conversion rates
One negative review about poor customer service and unmet promises

Rating Breakdown

  • 5
    96% (77 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (78)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Feb. 25, 2026

App has good potential but customer service is very poor. They promised they would do some customization work on the cart drawer for me within a few hours but it's been 48 hours and still nothing has been done with no updates. In that time I have found another app that is better cheaper and the customer support is a lot faster.

Using app

--

Total reviews

8

Average rating

4.4

5 / 5 Share

Feb. 25, 2026

Zia could help me a lot! Also the App is very nice!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

The help feature is very helpful and quick. Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

App works very well, it has bunch of features other apps do not have. Maryna from their support is super helpful! 10/10 App!

Store

Le Noof

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

🌟 Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy the app and its unique features. We're also proud of our support team. If you have any more suggestions or questions, feel free to reach out. Thanks for choosing us! 💖

5 / 5 Share

Feb. 12, 2026

Zia was incredibly helpful and clear in his guidance. I had a fairly specific question about automatically adding items to cart, and he broke down the different options in a way that was easy to understand and actionable. I appreciated how he explained Product Add-ons, Upsell Rules, and Custom Rewards without overcomplicating it.

Store

OTM

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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