Rating

4.9

feedback

223

Reviews

chart

#231

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    19%
  • Less than a month
    34%
  • Less than a year
    26%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are a mix of extremely negative and overwhelmingly positive feedback. On the negative side, one user reported that basic features like blocking duplicate email and phone submissions did not work, leading to financial losses for their startup. They also criticized the developer for not being able to fix the issues and for uninstalling the app without permission, causing data loss. However, on the positive side, many users praised the app for being easy to implement, design, and customize. They highlighted the versatility of the popups, the effectiveness of the on-click button triggers, and the excellent customer support provided by the team, particularly mentioning Eugene's helpfulness and responsiveness.

Highlights

Negative feedback on basic features not working and developer's lack of support
Positive comments on ease of implementation and customization
Praise for versatility of popups and effectiveness of on-click button triggers
Appreciation for excellent customer support, specifically mentioning Eugene

Rating Breakdown

  • 5
    98% (218 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 89% (199)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 27, 2025

SCAM APP! Basic features like blocking duplicate email and phone submissions DOESN'T WORK. Cost my startup MONEY from customers submitting duplicate submissions, then the app charged on top of it. The developer had NO CLUE how to fix his own app, claimed the feature I wanted, that already existed in his app was an ENTERPRISE level feature, then refunded me, uninstalled the app and blocked me. REPORTING THIS APP FOR FRAUD. P.S. His reply is B.S. claiming "advanced, enterprise-grade fraud prevention and custom checkout blocking rules" just to handle basic blocking of duplicate email or phone number submissions? LMAO WTF? This guy needs to fix his app or GTFO! He then refunded and removed the app, without my permission, which caused me to LOSE all MY WORK and COLLECTED CUSTOMER DATA!

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Nick, We need to correct two false statements in your review for the sake of transparency. 1) 'Scam' Claim: As you admitted in your own text, we issued you a full refund immediately when it became clear our app wasn't a fit. We do not keep money from unhappy customers. 2) 'Lost Data' Claim: This is factually incorrect. Our app syncs all signups to your Shopify Admin > Customers page in real-time. You have full possession of every email collected; we did not and cannot delete them from your shop. Regarding the feature dispute: You requested enterprise-level device fingerprinting (to block users who bypass standard IP checks) on our basic $4.99 plan. Because we could not support that specific custom requirement, we processed your refund and parted ways. We wish you the best with your store.

5 / 5 Share

Dec. 26, 2025

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Using app

Over 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 23, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more