OneID Age Verification
The reviews for the OneID app highlight excellent customer service provided during the installation process. Customers appreciate the prompt responses to emails and the assistance in ensuring a smooth setup on their online store. However, there are concerns raised about customer pushback when asked to verify via their online bank, as many customers are unfamiliar with OneID and express worries about potential online scams. Improving awareness and educating customers about the app could help alleviate these concerns and enhance the overall user experience.
Review RSS feed
excellent customer service from OneID as they helped me to install the free app on my online store to verify age before checkout. They always replied promptly to emails and made sure that I was happy throughout the process. Thank you
The intergration with Shopify works well. It's great when the automatic "silent" check works but we find there's a lot of push back from the customer if they are asked to verify via their online bank. Most customers aren't aware of OneID and are worried about it being some sort of online scam. That should improve with better awareness.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.